@jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. I am using a Logitech 922 PRO HD Stream. Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. Of course I tested a bigger video with high resolution, but there was the same problem. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Jun 29 2020 Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? Choose the account you want to sign in with. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. :). Is there some other test/log I should be running/looking at? 05:22 PM Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. @LorenBxThanks for responding. After about 25" it changes to an acceptable quality, not good for an 30" video Where are you based? 3. port NAT pool size limit, all ports are allowed out etc - and video works, just the quality is poor. Minimize distractions and disruptions in virtual meetings with background blur. Also, the meeting recording also shows my stream in full quality. This is most likely due to the awareness of Microsoft 365 temporary feature adjustments" due to very extensive increase in the cloud services during the pandemic. on When people are sharing their screens with me, it appears blurry on my new laptop. They can look at the logs and diagnose your issue. YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. But have I missed something? I formyself have a 34" 3440x1440 and my colleague a 4k screen. Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. Chinmaya_Madan Hi all, I recently got a new work laptop (HP EliteBook 840 G7). I tried to figured out, what is the problem. Starting the same video from SharePoint works fine Jan 22 2019 Zoom, FB, and other video apps it is pretty sharp. @Alex BalcanquallI am having the same issue. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. this quality is not acceptable. Any update or fixes with this? Please MS fix this asap. My company are all software developers with high end computers and gigabit internet connections yet we can't screen share a lot of the stuff we're doing in Teams due to the compression killing contrast between text elements and the low framerate making it difficult to follow. Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. Select action center, and then select Focus assist. September 26, 2020. Removing just the 640x360 resolution fixed the issue. If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Teams also supports background blur on iOS devices. However, you can turn it off at any time. -- I think MS needs to actually improve their app itself. Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. I'm thinking you might just need to upload higher quality video. Your background options will display on the right. The resoult is the same: the problem is in the TEAMS system. Figured out a workaround, but kind of category creepy: Has a few drawbacks, I admit, but at least works somehow. by MS Team force the poorest 360p video quality without any option for user to select a better setting. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. May 01 2020 I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! by I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. I've seen those articles, but don't think they help me any. on https://youtu.be/aW3U16OKTiA View best response Labels: To find out your version,see Which Windows operating system am I running? 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? We usually use the MS TEAMS, but we use sometimes Zoom. - edited 12:19 AM. https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. 05:50 AM Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have multiple displays connected to your PC or if your display configuration changes, some desktop apps might appear blurry. Background images are currently limited to PC and Mac clients. @ChristianBergstrom I have been urging my dept to switch to teams. This will open a 'Background settings' panel to the right. When using the Teams WebApp, the screen sharing is as crisp as can be. Archived post. Thank you for the recommendations. It would be really nice to share in some higher resolution so we can stop going through these hoops to use MS Teams. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. And the TEAMS video quality is around 480p. @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. They do swing by now and then but Id suggest creating a ticket instead and sort this out in that case, I have exactly the same experience. However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. I answered my own question. Com'on MSF! I found many customers have the same issue in Microsoft Teams. on You'll appear nice and clear while everything behind you is subtly concealed. Re: Increase video quality for screen sharing. You are right that the current limit is 1080p resolution as per Microsoft documentation. Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? just had terrible video quality and choppy audio changed to Google Meet and it was fine. Close Teams, clear Teams Cache. 06:58 AM In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. But then when troubleshooting Teams an hour later, Teams was fine. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. And just to be sure: my camera quality is, such as yours, also perfect when using Zoom or Windows 10 Camera app. Then let them share 4k all they want, and scale out those appliances as needed. You connect remotelyto another PC, and the display for the PC youre connecting to has a different resolution than the one youre connecting from. I tested it again today and noticed that if I sign completely out of Skype for Business, the Teams meeting audio quality improves, but not the video. All of our company issued user devices exceed the hardware requirements, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. When setting up your video and audio before joining a Teams meeting, select background effects. Background blur is a technique used in virtual meetings to help keep the focus on you. Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. Thank you so much for your advice. I think Ive figured out that no matter if you have one or two people on teams uses a fixed low definition stream. Mar 05 2022 I have tried the cache resolution, that did nothing. Please MS fix this asap. Stevee100 I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. That's pretty bad. - edited Should I avoid the desktop app?All thoughts / solutions welcome. NO! 06:59 AM. @jsquaredz- The issue seems far more severe with high quality cameras. on We are experiencing this as well, I dislike having to keep using Zoom. Whether or not youve had blurry apps or have seen a notification about blurry apps, you can choose to turn this feature on or off any time. 02:40 AM. To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. Video was poor and audio was choppy. Bandwidth is fine, we're only using with 4 users so I'm sure we're not hitting the (6000?) How do I change my Microsoft Teams background? Youll see zoom is using more bandwidth and streaming HD video. Some people report that whenever they put the mouse cursor over text or picture, it looks normal - to only return blurry again after moving the mouse away. That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. For Teams one of the adjustments involved 'reduced video resolution'. - edited 04:18 AM May 26, 2022, by You dock your laptop or tablet to a display that has a different resolution, and then you project in Second screen only mode. Your video show our error! My workstation has plenty of resources on a 500mbps FrontierFiOS connection. The preview stays very bad quality, but when a call is made, the other end has "better" video. E.g. Just wish the video quality could be addressed. Do you know if Microsoft support monitor this forum? This Windows 10 feature enables you to manage when notifications appear. May 01 2020 Unlimited group meetings for up to 60 minutes. We are awaiting our analysis as I type. seanpenrose Teams uses AI and your devices camera to isolate your silhouette from the background around you and apply all the necessary details to transform your background into a new setting. It takes three easy steps to change your meeting background. For me it is unbelievable that not more Microsoft Teams users are complaining about that. ---*We may earn a commission from products purchased through our links. June 03, 2022, by 2. The notification to fix blurry apps depends on the app and might still appear. on You can also try to consider other factors like packet loss and jitter. What a terrible first intro for them, as Zoom works flawlessly. Mar 10 2022 Have the same problem whether using teams desktop app or web client. 0 Sign in to comment Sign in to answer RoughJoe New comments cannot be posted and votes cannot be cast. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. A few things to note for Microsoft (i am sure they already know about this but just in case). The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. FIX: BLURRY or PIXELATED Screen in Microsoft Teams Office Tutorials 6.68K subscribers Subscribe 19 Share 7.5K views 6 months ago Teams Social Media JOB OPPORTUNITIES! Restart Teams and test. We've been in this holding pattern of the upgrade since March. It isn't as simple as bandwidth. How does the background effects feature work. https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. Doesnt make any sense to alter it on the client side right? sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. Yeah, they need to spin up some more servers over at the Data Center and open up the video quality valves. Here is a video I put together showing this issue. While the notification for fixing blurry apps automatically can be useful, sometimes you might not want the notification to appear. 02:37 AM Aargh. Thats not the case. Have the same problem. by Setting is on automatic, but changing to highest bitrate makes no difference. Do you have any details on Bandwidth values for Teams-PSTN Calls. Re: Poor video quality with ample bandwidth. Here you can choose to blur meeting background, select from a list of images, or upload your own image. No settings unfortunately. Thank you Chris. You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. This Windows 10 feature enables you to manage when notifications appear. Are you uploading pre-recorded content? I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. The video quality is crystal clear no matter what (dependent on connection speed which is understandable). on Asian and Pacific Islander Heritage Month. Teams also supports background blur on iOS devices. June 20, 2017. Each user that is added has the same as stream. On your mobile device, selectBackground effects. The cost to you is the same whether you use our links or not. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Sep 09 2022 Select Blur to blur your background. Then, click on the 'Apply background effects' option from the overlay menu. The shared screen is so blurry. by Did you find a solution? Increase video quality for screen sharing. Might be some blocked ports MS Teams I using? The bandwidth numbers you provided are the same for Skype for Business. I called with microsoft. To upload an image of your own, select Add new and pick a .JPG, .PNG, or .BMP file from your computer. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Make older programs compatible with this version of Windows, Turn Focus assist on or off in Windows 10. - edited I does puzzle me why on earth Teams would do this on my own end. I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. @jsquaredzThanks. Same exact experience with teams. I've run the Skype for Business Network Assessment tool mentioned in one of your links, and all tests complete successfully - all ports open. But that was already clear, I guess. Windows might not be able to fix all apps, so some apps will still be blurry on high-resolution displays. More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. seanpenrose Aug 23 2019 Also I bet region might have some effect there. Maybe a problem of the region? Get together virtually anytime and anywherewith a video conference. All that being said, i do love teams. Has anyone had a similar issue, or knows how to fix this? Once you have a few people on and their videos are tiny you cant notice anymore. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client. Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. Sharing best practices for building any app with .NET. Here is a video I put together showing this issue. Will try changing up the resolution (all other applications appear normal though) Teams decides on video resolution based on its perceived internet speed. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? SfB network-requirements. In case you find the need to blur your video background during a call, you can do it in a couple of clicks. I set it to 16:9 and zoom things in on my screen whenever I am sharing though. Find out more about the Microsoft MVP Award Program. You have to give it awhile to decode if so, it starts out very low quality and after awhile will process the higher bitrates. The video is very blurry after the background effect is enabled. Since webcams are in short supply I used aCanon - VIXIA HF R800 with a USB HDMI capture adapter and my video is much better now. You must have Windows 10 (version 1803) installed to use the setting for fixing blurry apps automatically. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. No matter where, except far away, the focus perfect for a moment but would lock in position out of focus. I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. Discover more. The same issue! The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . o Close Teams (dont forget the background process), o Go to %appdata%\microsoft\teams, o Delete all files and folders here. Turns out there are quite a few people apparently having focus issues with Microsoft webcams. Sharing best practices for building any app with .NET. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Thank you for your valued time in responding. - edited Jan 22 2021 Stay connected to people even when youre apart. Here is a video I put together showing this issue. Jun 30 2020 Host your video conference in a virtual shared space. I'm a huge fan of Microsoft. Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! 05:51 AM. I did include myself in the user voice for Teams. 09:00 AM. Lookup one of he users in Teams who had an issue and look at their call history. It would be nice to see real people and not minecraft villagers :). So there's nothing more to do than just wait until MS fixes the issue? After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. Data encryption for meetings, chats, calls, and files. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. It's just below the video image. - edited I am using a Logitech c922. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. If platform scaling is such a huge problem, then stop trying to get everything hosted in the cloud. I've read a lot about this issue. DAZachHoiberg When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. I would recommend voting up and getting as many to do so to get it in front of the product team. When I looked into it my user, probably me in testing and got side tracked, was set to a lower bandwidth policy. Sharing best practices for building any app with .NET. We gladly put the money back into creating helpful content for our channel. I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry this quality is not acceptable. https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/(i am the one posting the xplit detail in that thread). During the screen sharing, do other participants are present? Thank you guys so much for your thoughts, ideas and support. If I join from my iPhone/iPad, i have no issues. so Teams is not trying to get the highest resolution. Do they experience the same issue? Thanks, Leon. Thanks for the feedback. Either dshow has a bug or the teams client. May 01 2020 I've personally not had video quality problems, but there are currently many reporting video quality issues. So the issue seems to be only happening at initial meeting setup and only in the Teams desktop app (not the browser as already reported by @RonaldDJ). Jan 22 2019 Mine is. Please MS fix this asap. 5.9K subscribers Subscribe 9.1K views 1 year ago Microsoft Teams In this video tutorial, you'll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,. It turns out it was back focusing terribly (focused behind me by at least a foot or two). Turn the notification about blurry apps on or off. I actually made this video after a day of terrible quality meeting video chats. 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). on When using teams as just audio and video - the quality is absolutely fine - everything is very clear. Zoom fully supports screen sharing in 4K monitors. https://youtu.be/aW3U16OKTiA View best response Labels: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. Choose from environments such as caf, resort, or lounge and see everyone in the same place with Together mode. Microsoft Teams adjust the video quality according to your network speed and connection. - edited InFix scaling for apps, turnon or offLet Windows try to fix apps so theyre not blurry. I just need videos recorded from my screen, I want to use them as E-Learning videos, but I think Stream or Video is not the right place for this? 12:16 AM @Alex Balcanqualloh it looks like the new upcoming built in camera output on OBS won't have this issue. It seems to cap out at 1080P with very strong compression at a low framerate. September 30, 2022, by @CW1981 Sorry you are having problems. Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . Is it poor Teams application? For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. Ifan app still appears blurry, you can try to use a different high-DPI compatibility setting for that app instead of the Let Windows try to fix apps so theyre not blurry setting. So, in conclusion our bandwidth is not the issue with the poor video quality with Teams.