I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Items arrived as described. Quality is terrific. I was happy to give it as a gift thou it did take a long time to receive! Our log cabin is being completed one room at a time. My husband and I love it! I was offered a refund, did not receive that. What can be done ?? Thanks again! It was bent. | Read 41-60 Reviews out of 91 I love the size and workmanship and it just seemed kind of fun to have it walk above the cabinets! They keep sending the same auto answer every week. Absolutely thrilled! Silver. They are all beautiful. Customer service was great. Read customer reviews and common Questions and Answers for Metalplex Part #: HAS1000 on this page. I wish I had read this before I placed my order. The customer service team was responsive and shipping was superior to Alaska. No communication, no tracking updates. It came very nicely wrapped, no bent tips. Id rate your customer service a 1 on a scale of 1-10 and that's being generous. Customer service is also great. I was upset when it arrived, it was bent from shipping. Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. An amazing work of art that I'm super pleased with. But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Loved the mountain art from MetalPlex. All of the company's metal prints are handmade in the Orange County of the California. It may need some improvements. Contact Email metalplex@metalplex.it. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. I received it today, 10/27, finally and it's broken. See if the website is legit with our validator: Here are the best ways to spot a scam this year. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! 14 days later the tracking label has been printed not shipped. oh funny, seeing the comment below, I got the same email from "*****". Index Solana data using a Geyser plugin (downstream service cluster) Rust 0 AGPL-3.0 32 0 0 Updated Jul 20, 2022. legal Public HTML 2 1 0 0 Updated Jun 29, 2022. smart-contracts Public archive Apr 2021 - Nov 20221 year 8 months. The mountain scenery fits in our laundry room perfectly!! The company's gift card will be printed on the sales receipt for in store purchase. Thanks MetalPlex! I will never buy from them again. Still waiting. The user can select the shipping method when filling in the shipping information. We absolutely love our metal-plex bulldog head! Brand: Metalplex. I wish I had read the reviews before ordering. He loved it. (Mountains above Boise) I can see other purchases in my future. I will be cancelling this order right now with my credit card company. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. Overall very satisfied with my order. We did order a surprise box and it looked like a truck ran over it during the shipping process. Moving into a new place and i am so excited to get this up! Wish I had read the reviews before I ordered. Find the registry entry at metal-plex.com and then join them to be a member. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. All of our pieces are handcrafted in Austin, Texas. Matt was great with getting my questions answered. It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? The quality is great and it looks perfect in our house. It took over two months & several emails to get my complete order. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. I've requested a full refund and if they want the broken pieces sent back they will need to send me a paid envelope and box. No communication, no tracking updates. We opened it and it's perfect. It is pretty much (2) metal with semi-soft material in between that makes it more thick. Be the first to know about our best deals! Perfect for our cabin, We are very happy.Thank You!Bryant. The quality is great and I love the sign. I will be cancelling this order right now with my credit card company. I bought this for my Home we are about to build. Highly recommend this company! We work hard searching on the web, so you don't have to. We ship wordwide! Very cool and Four Elements Alternative - Metal Wall Art. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! Surfshark has a super powerful antivirus program. Love this slate grey color. I ended up using small brads instead, which worked perfectly. Glad I got the largest mountains too! We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. A+ customer service! Metalplex is an office furniture developer and manufacturer company. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. 2023 usa.coupert.com all rights reserved | update March 07. Wish I had read the reviews before I ordered. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. He loves it. If you want your private data deleted from the Internet, you should contact Incogni. Customer is responsible for shipping charges when making returns and shipping/handling fees of Had custom personal choices and they made it work perfect!!! There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . Personalized metal address sign! Came out gorgeous. We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Obviously a scam. They are planning on shipping out a replacement item. Order/Delivery Issues My order no# XXXXX for 2 pictures price ******* Feb 7th - I placed my ordered and MetalPlex immediately charged my card. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. We use express shipping which typically takes 2-3 days once shipped. Took over a month to ship. I will never buy from them again. I have been wanting a bigger piece for my room but was scared about the weight of it. I contacted them and they were quick to respond. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! I was able to find something very similar on Amazon anyway. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Dont hesitate to order from this company. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. Very nice product well made!! It also. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Absolutely Love my new artwork! Metalplex made a custom item for me which turned out absolutely amazing! We do accept returns in the first 30 days after your purchase. They are planning on shipping out a replacement item. We want you to feel 100% happy with your purchase. Are you just about to make a purchase online? Size. The whole process of purchasing and delivery was great! Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Extremely happy with this purchase! We love it! Extremely light weight. Name Monogram Address Sign - Metal Wall Art. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Love the LED variety of colors from cool to warm to fit any mood. When we got it two of the corners were damaged because the product was not packaged well. Got my first purchase and it was damaged. Free shipping. Just Perfect! Anyone can write a Trustpilot review. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. Thank you! is backordered and will ship as soon as it is back in stock. If we bought this at a craft fair for $10 it would be ok but for $50 no way. Thank you! Awesome customer service too :-). MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. - Black / 12, Name Monogram Address Sign-Metal Wall Art. Thank you for the personalized name tag! 3 Piece Geometric Mountains Wall Dcor Set. The Scam Detectors algorithm gives this business the After having billed my account on 2.4.2022 the product had not been shipped as of 3.6.2022. After not receiving the product or a tracking number I contacted the company via email asking for an update. How safe and trustworthy is it? Ordered the house sign as an anniversary gift for my daughter and son-in-law. Here at USA TODAY Coupons, we like to save you money wherever we can. This rating means the business is Standard. Absolutely love this piece. It came packaged well. When we look into sites of any kind, we search for data that reveals key information about the organization's professionalism - e.g., way of selling, authenticity, poor/great customer service, etc. on Facebook, Share If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. My son loved it. On the second piece - no issues and were happy we gave them a second chance. I wish I would have looked at reviews beforehand. a thing from you. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. The Coupon of MetalPlex can save you money when buying Cellphones. No refund offered. But I know their products are light weight so I went for it. Very nice quality and they even sent me a name card! -****. I have a fascination with moose and have yet to see one in person. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. The customer will be automatically refunded through the original payment method. I wish I had read the reviews before ordering. Exactly as pictured. Will recommend MetalPlex to anyone looking for the type of artwork they offer. Definitely recommend. Were happy to answer any questions you have or provide you with an estimate. Already recommended to company to several friends. is backordered and will ship as soon as it is back in stock. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. We are here to help. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. We do send orders to PO Boxes via USPS shipping services. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. Kicking myself nowwww!! Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. Amazing customer service. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Your email address will not be published. Items Per Page. Fantastic artist and seller! Highly recommend this seller!!! Niceeee, I wish I had gotten a bigger size tho. Super flexible and helpful on customization. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Perfect for my entertainment space. So happy i did! Easy to hang. We love it! for purchase. They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. I put it by my soaker tub. A powerful processor is what will keep your phone running at high speed. I am EXTREMELY satisfied with my experience! . Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Metal plex was great, and accommodated our request and as you can see, it looks great! It was packaged well, but still got slightly bent at one end during the shipment. ', I was shopping for house numbers for weeks when I stumbled across these. MetalPlex will not refund personalized customized products misspelled by the buyer. . Right now it sits above my bed, in our RV. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Call again, takes 5 calls over 2 days to get in touch with someone. (44) $58.00 ( $117.00 ) + Free Shipping. Ever. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Came timely and as advertised. It was totally protected by the packaging. Thank you! They are all beautiful. I ordered on 9/25 from the company a mountain range of ********. It looks like metal when you look at it up on the wall. Its georgous!!! Common. Discounted shipping rates will generate automatically at checkout for international buyers. You can track your order from the USPS official website. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. They need to really step up their customer service. excellent craftsmanship. Well worth the wait! You will not have to return the misspelled item. City of Industry, California, United States. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. As soon as my husband puts it up I will send a picture. Customer service was a pain in the a** to deal with, would not issue a return or refund. Ever. I would definitely purchase from him again and am so happy with the quality of this piece! I have another coming tomorrow. Buyer to pay return shipping. Exactly what we needed and wanted. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Sign Up to our site and follow us! Ordered the elements in the round shape. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. It looks like a wall decal it's so thin! Start Chat Now. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Instantly impressed and even more so when my item arrived. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. . Verification can help ensure real people write reviews about real companies. With Surfshark, this is not happening. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 Oct 08 2022. Feeling like this might be a ***** All I want is my ordered and or a refund. Simply Breath-taking!! No shipping. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. Fund open source developers The ReadME Project. It was bent. Takes many weeks to ship with no customer service help when requested. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. I couldn't wait to send it to them and they loved it!!! Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Only if you are a member of MetalPlex and login, you can have access to free shipping. This rating means the business is Standard. Thank you for your understanding. Just send us a message in the form below with any questions you may have. - Black / 46" x 12" / No FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. I wish I would have looked at reviews beforehand. I got the greyr and it looks so good compared to my black desk top! Magnet's won't work on Aluminum. Looks great on our stairs, great against the white shiplap. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. The colors are so much more vibrant and beautiful in person. I can say that this company responded quickly to my MANY inquiries about non-delivery. We have a custom order option for that! The shipping is slow but worth the wait! Exactly what we wanted. A beautiful touch to any homes interior decor. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. The MetalPlex Discount Code is extremely important, and you can find it on our website. Thank you Metalplex for working with us and making our vision come to life! It shipped in a fairly timely manner during COVID. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Customer Reviews are not used in the calculation of BBB Rating. Find out how we combat fake reviews. Items arrived 14 days after their original "delivery date" and one of the items was missing. It came with pins to hold the items up on the wall. But it looks great. How did that happen? -Submitted various custom product designs and listings using Carbide Create to produce unique wall . Complimentary ground shipping within 1 to 7 business days. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. Lovely work! Black. Furthermore, it is important that the battery life is long. It's already been shipped and I can't wait till it arrives! Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. It took me a while to actually order it, but they were always quick to respond and help when I asked. I ended up having to file a dispute with my credit card company. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! Customer service was awesome and took care of the order until we were happy. Perfect. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. We love it in our bedroom! However, the moon tips arrived with metal spurs that I had to remove but it was easy.