Reddit and its partners use cookies and similar technologies to provide you with a better experience. Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. Yes, you can cancel a Grailed offer. Weve already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: Once you complete these steps, PayPal will open a dispute between you and the seller. You (as a Seller) and Grailed are independent controllers of Buyer data. Individual User Indemnity. As limited by the FAA, these Terms and the JAMS Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any Dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability. As far as I'm concerned, none of the reasons he has named above hold true as he should have known what to expect when he made the purchase. Cookie Notice If you are entering into these Terms as an individual (non-business) user, to the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless the Grailed Parties from and against any Claims arising out of your violation, misappropriation, or infringement of any intellectual property or privacy rights of another. Grailed reserves the right to suspend or terminate your access to the Services for any reason in accordance with these Terms, including in the event of unsafe off-site activity, as determined solely by Grailed. Grailed offers a money-back guarantee for all items that are not as described in the listing. Please see 17 U.S.C. An example of data being processed may be a unique identifier stored in a cookie. The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. Cookie Notice Occasionally, the Services will expressly allow you to share, your User Content and User Content of other users, for personal, non-commercial use, such as through your social network account, blog, or email. You hereby acknowledge and agree that: (a) you are solely responsible for reading the full Product Listing before offering a bid or commitment to buy; (b) when you use the Services to commit to pay a certain amount of money to an applicable Seller for a Product included in an applicable Product Listing and you are notified through the Services that such Seller accepts such offer, you agree to purchase such Product; and (c) we do not transfer legal ownership of Products from the Seller to the Buyer and have no responsibility or liability in connection therewith; and (d) we do not in any instances make any representations, warranties or guarantees as to whether an applicable Seller will choose to accept your offer, and we have no liability to you with respect to any such choice by Seller. Grailed is the largest peer-to-peer online marketplace for buying and selling menswear. Seller Promotions and Seller Generated Offers. We can use your suggestions to improve and change our services. Currently, Grailed Payments offers must be completed via checkout once the offer is accepted. Am I required to refund him even though the item was as described. Tell him you accept no returns. Seller may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. Product Listings. You and Grailed agree that these Terms affect interstate commerce, and that the enforceability of this Section 20 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. Press question mark to learn the rest of the keyboard shortcuts. If you believe that you have a case for a PayPal claim, you should file as soon as possible. Review the information and click Issue Refund. The buyer sent me another message today and threatened me with, "Your account will be shut down." sweet potato sushi roll calories. If you are in any country other than the U.S., this applies if you are a business. The pros of Grailed: On a side noteif the incessant waiting on the phone while trying to reach customer service is driving you mad, you can get DoNotPay to hold the line for you. Modifications to Arbitration and Class Action Waiver. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. As a Seller you are responsible and agree to collect, pay, report, and remit any and all local, state, provincial, federal, or international taxes (including VAT and sales tax) that may be due by you, and as a Buyer you agree to pay any and all local, state, federal, or international taxes (including sales taxes) that may be due by you. The consent submitted will only be used for data processing originating from this website. Issue the refund. Release. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. grailed buyer wants refund We want these terms to be easy to understand, so we added some simple summaries throughout. Use on Behalf of Another. Grailed will notify you of substantive changes to Section 20 at least thirty (30) days prior to the date the change will become effective. The colors of Products included in Product Listings may depend on the settings of your monitor or screen, and therefore the color of Products on your display may differ from the Products that you receive. Finally, you can contact the seller directly and ask any questions you may have. The section titles in these Terms are for convenience only and have no legal or contractual effect. If you have a problem with an item you purchased on Grailed, were here to help. If you receive an offer, you can accept, counter, or decline that offer. Technically speaking its Grailed policy that all sales are final, which means this is your policy also. We ask sellers to be responsible for their items, follow the law, and not mislead buyers. Process. If you are an individual not using. Tbh I'm kind of annoyed and don't really want to. Claiming your money back for a dissatisfactory purchase often seems like too much work, so you let it go. This can include order confirmations, shipping confirmations, and any other communication you have had with the seller. It is important that the information associated with your, We also ask you to help us fight bad actors by letting us know of suspicious activity, For more information about off-site activity go, This section describes how to list a product on. Our notice to you will be similar in form to that described above. In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. Click the item you want to dispute and click Continue. and our There are a few reasons why Printify shipping is so expensive. All that matters is that you have a US-based address. If you dont ship on Grailed, you may be subject to a number of penalties, including but not limited to: -Your account may be suspended -You may be banned from the site -Your listings may be removed -You may be unable to leave feedback for the buyer -The buyer may be able to leave negative feedback for you In addition, if you dont ship on Grailed, the buyer may be entitled to a refund of their purchase price, plus shipping costs. Is he in the right to request a refund here? If a buyer requests a refund on an item they purchased from you on Grailed, you are not required to provide one. 14. Also, please note that if you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to Grailed for certain costs and damages. Commission rates are subject to change at our sole discretion, upon notice to you. We do our best to encourage sellers to follow our listing guidelines, but not everyone follows them. Privacy Policy. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. and United Kingdom, we are considered separate and independent data controllers of the personal information of Buyers. I sold an item on grailed for 231 usd (buyers offer). r/Grailed. Grailed has a consumer rating of 1.43 stars from 61 reviews indicating that most customers are generally dissatisfied with their purchases. Costs of Arbitration. Grailed. At the time, Gupta said, the community fawned over duck chinos, jeans by Pure Blue Japan, and Self Edge was the holy grail of stores. YOU HAVE THE RIGHT TO OPT OUT OF BINDING ARBITRATION WITHIN THIRTY (30) DAYS OF THE DATE YOU FIRST ACCEPTED THE TERMS OF THIS SECTION 20 BY EMAILING legal@grailed.com. If you do not agree to the modified terms, you may send Grailed a written notification (including email) or cancel your account within those thirty (30) days. What is the likelihood that PayPal will refund him? I am obliged to do so despite making it clear the pants are cropped? Whether or not it is a scam, I am afraid of PayPal refunding him and then not getting my product back. Although we try to display updated Product Listings on the Services, the availability of goods on the Services may change at any time, without notice. You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). Inherent Risk. 3. Select the payment you want to refund and click Issue a refund. Seller hereby agrees to such automatic debiting. Buyer Data. Grailed will determine in its sole discretion whether to refund a purchase under the Purchase Protection after an investigation. Product Listing Disclaimers. Process and Remedy. If a seller does not have an eligible account connected to their. Requesting compensation for poor service feels equally tiring. Follow the instructions on the page. You may resell it if you'd like but Grailed authenticated the product and it was listed as it was described." All Disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. as the payment method to process transactions, you can request your money back by raising a claim on PayPal. Dont worrysince our app does the heavy lifting, the process involves minimal intervention on your end. For example, we can give you a hand with securing your eBay refund or canceling your JustFab membership. Sometimes sellers will be given the ability to offer discounts and promotions in their shops. You and Grailed agree that the state or federal courts of the State of New York and the U.S. sitting in New York, New York have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. To the fullest extent permitted by the laws of the E.U. We will investigate and work with you and the seller to resolve the issue. Selling and Buying sections in our Help Center. Buyer wants a refund . Enforcement of this Section is solely at Grailed's discretion. Press question mark to learn the rest of the keyboard shortcuts. You will then be asked to confirm that you want to cancel the offer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can You Get a Refund on Grailed? Sellers will initiate shipment of the applicable Products to the address of the Buyer (or their indicated recipient) within seven (7) calendar days after Buyer initiates funds transfer for a winning offer. Arbitration of Disputes. Click I didnt receive what I paid for and click Continue. rite aid store. PLEASE help !! Further, to protect ourselves from risk of liability for your actions as a Seller, we may at times recommend that an applicable Payment Processor restrict a Seller's use of that Payment Processor's services based on certain factors, which may result in such Payment Processor imposing such restrictions. You are responsible for paying your own taxes. Because Grailed uses. Include your order number and the reason for requesting a refund. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Grailed is designed specifically for buying and selling menswear, meaning buyers can find a wider selection of items in this category. Rent The Runway. You agree to first contact us and try to resolve the dispute with us informally. If you have already received your item, you are not eligible for a refund. Modifications; Holds; and Maintenance. Or you can add the address when creating a listing. You can issue a full or partial refund within 180 days of the original payment date. I won't receive any By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Is Grailed authenticity legit? Thereafter, Grailed may offer Sellers the option to choose which third party payment processor (a "Payment Processor") to accept payments through. Once you confirm, the offer will be canceled and the listing will be removed from your account. We may revoke this authorization at any time. Heres how to start a dispute: Log in to your PayPal account. and let us help you save your precious time, money, and effort. I GOT SCAMMED ON GRAILED AGAIN! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We love having you here and cannot wait for you to discover all the treasures, or "grails", we have to offer. We do however collect taxes that we are required by law to collect. You cannot accept further offers on Products sold through the "Purchase" option. When you're dropping hundreds of dollars, you probably want to make sure that everything will ship relatively quickly and is easy to exchange. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. We and our partners use cookies to Store and/or access information on a device. However, we can say that Grailed is a safe and reliable platform to buy and sell designer clothing and accessories. You may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. If Seller is unable to timely refund the Buyer, Grailed may refund the Buyer on the Seller's behalf in which event Sellers' accounts located in jurisdictions that allow automatic debits will be automatically debited by Grailed for the refund amount. 15. For purposes of this Section 20, a "consumer" means a person using the Services for personal, family or household purposes. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We ask that you read these sections especially carefully to understand what rights you are giving up and what to do if this does not apply to you (hi E.U. I have personally come across a few listings for items that were clearly fake. Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. To the fullest extent permitted by applicable law, you release Grailed from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users (including Buyers and Sellers) and the acts or omissions of third parties. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. Do not stop. Right to Share Other's User Content. Log in to https://www.paypal.com/us/home 2. Eligible Sellers may use our "Grailed Labels" service to select a shipping rate, download a shipping label, and track their package; see here for more details and applicable terms. however it is entirely up to your discretion, and are in full control to refund the buyer if you choose to and feel more comfortable doing so. International Buying and Selling. No Representative Actions. Still, there is a way to get your money back if youre dissatisfied with your purchase or if you didnt receive the item at all. If Grailed failed to honor your rights as a consumer, you should consider a lawsuit against the company in small claims court. Free plan; Connect Domain: $5 a month (not available in the US . To do so, please contact Grailed support through the help center. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please read our full disclosure here. Hey, I sold a pair of pants that I had cropped myself and made it clear I did so in the description and photo. Effective Date of Terms of Service: August 23, 2022, Buying, selling, or just browsing is how you agree to be bound by these terms. Binding Offers - Binding offers means that a buyer is . If the seller doesnt resolve your problem, you can escalate the dispute to a claim. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. Seller is responsible for the contents of their parcels and must comply with all terms and conditions of the shipping carrier. You and Grailed agree that Disputes will be held in accordance with the JAMS Streamlined Arbitration Rules and Procedures ("JAMS Rules"). If the Buyer claim is eligible under the Purchase Protection, Grailed will reimburse the Buyer the amount owed on the Seller's behalf. Cookie Notice Your account may be suspended for failure to provide Grailed with all relevant tax information. (the "FAA"), to the maximum extent permitted by applicable law. Dont refund. :/, Does the buyer have any grounds to request a refund solely because they do not want the item? Yes, there is seller protection on Grailed. 11. eBay. Its been authenticated by grailed and the buyer could have asked you these questions before purchasing. Grailed is the largest marketplace for exclusively men's fashion. If you need any additional help, please reach out to us at help@grailed.comand we'll help make sure that you don't lose out on this sale. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If a buyer is not satisfied with their purchase, they can contact Grailed within 48 hours of receiving the item and request a refund. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. Grailed may also grant certain Sellers the ability to offer a discounted price on Product Listings that is only sent to the users that have favorited a specific Product Listing. Sellers may be able to discount a single Product Listing or multiple Product Listings at once. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. Sometimes items get sold before that can be reflected on our platform. To get a refund with DoNotPay, you should: Sign up for DoNotPay The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. Once funds transmission is initiated, you enter into a legally binding contract with the applicable Buyer to ship the Product. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? autolavaggio in vendita settimo torinese. Further, if any part of this Section 20 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 20 will be enforceable. 13. Sales and coupons may not be used for fee avoidance. Our chatbot will gather the required information about your legal issue with Grailed from you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Find high-quality men's and women's streetwear & designer pieces from the brands you love at Grailed, the community marketplace for men's and women's clothing. Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. What should i do? If any portion of this Section 20 is found to be unenforceable or unlawful for any reason, to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.