Then enter the highest number of that range into the External Ports End box. Slide the two parts of the hub's plug together until they click into place. Blue means it is ready to go. Can you help by posting a screenshot of your advanced wireless page? https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. How do I use BT access controls (Wi-Fi Controls)? The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Presumed I was suppose to do the same. 25-08-2022 If you want to connect to SAGEMCOM [email protected] 3890 V3 for the first time you will need to know the default SAGEMCOM [email protected] 3890 V3 password. When enabled, the Hub will lease IP addresses automatically when your devices connect. Choose Both if your router has that option. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". BT started charging for non returned Smarthubs in December 2019 NOT 2018. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. BT Smart Hub and Ultrafast Smart Hub - switch on access controls, BT Smart Hub and Ultrafast Smart Hub - switch off access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch on access controls, BT Home Hub 3, Hub 4 and Hub 5 - switch off access controls. Find out which main phone socket you have Find out about your Openreach modem away from radiators, window sills or. Did you go through this step? Click on the Firewall button at the middle of the screen. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls And save settings by pressing "Apply" button. Do you have to when setting up "Go to 'Advanced Wireless' in the 'Advanced settings'. It's free and takes less than a minute to check and compare. 20h41. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. I could insert the PlusNet name in front of the -5 which gives me split bands but I can't remove the -5. 13-04-2021 There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. Youll then need to plug it into the mains, then hit the power button and wait for the light to turn blue before you can start connecting your devices. This is something that shouldnt be overlooked when searching for a new broadband deal. If you are unable to log in even after trying the above list of passwords you may need to consider a reset for your router. 11h13. Phil Wilkinson-Jones | October 27th, 2021. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. Maybe I am due a software update sometime. Recommended - Our free program will setup a static IP address for you. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. IP address 15-01-2019 Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. It should appear as soon as you connect to the Hub and open a browser. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. set Pi-hole to be the DNS server for your network clients in the router's DHCP (or LAN) settings page. To create an entry, click on the button called Create a new port forwarding rule. Go ahead and create a Port Forwarding entry. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? WPA-Auto - if you're having problems connecting older devices. To add the forward, find the Add icon located near the right of the screen and click on it. This needs to be connected directly to the Openreach modem (ONT) with the supplied red ethernet cable. Things are slightly different for the Smart Hub 2. Despite your scepticism I don't have the option. Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. Im going to get a hub 6 for the same issues with the rubbish plusnet router. If your devices or power adapters appear damaged, stop using them immediately. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Opening Ports for Splitgate using Your Router. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Find the address bar in your web browser and type in your router's IP address. Hello folks, yesterday I installed pi hole in a raspberry pi Zero W and everything worked perfectly when I was using manual IP address but got several issues when using DHCP. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. I can confirm it works OK but it takes a few goes to get the timing right. Baldrick1, disgracie. Gave bulbs no choice but to connect to 2.4 ghz. Theres no need to worry though, as its a pretty simple process. DHCP server These are specifically sold to operate through the Hub - no connection to the copper wire. Connect everything else to the R8000. Log in to your BT Smart Hub 2 router. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. 4. Above is an example of what a web browser address bar looks like. Can you help me or direct me to step by step instructions please? Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. However, connecting the DSL cable and if necessary, selecting Connect results in the Plusnet settings being retained. Click the Save button at the top of the page to apply these changes when you are completely finished. Do not get discouraged. How do I use Pi-hole's built in DHCP server (and why would I want to)? But it's all a bit beyond my ken! It adapts your TV to optimally display UHD content the way it was meant to be . Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. on If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. - edited I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. 0 Ratings . You'll find it in Hub Manager or the My BT app if you're on Smart Hub 2. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. Note that the admin password will not change and it will revert to the original settings after a Factory Reset. 15-01-2019 20h31, 15-01-2019 From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. I think this tutorial will explain everything. Lets take a look at the legacy BT routers that are still capable of getting you online. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. Thanks again for sharing the results of what must have been a great deal of hard work! >. But you do have the option to leave the bands synchronised. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. You can switch the Hubs DHCP server on and off. Web admin interface of the BT Smart Hub 2 router. Enter the username and password for your BT Smart Hub 2 router. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. Set up a static IP address in the device that you are forwarding a port to. on 12-04-2021 They're now called Wi-Fi controls. 08:50 AM. I apologise for sounding sceptical but this is the first time that I have heard of this. Used BT Home Hub 2. Users . I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. No packaging or docs so don't know anything about it aside from these posts thanks. 15-01-2019 Follow these steps to learn how to find strong scottish boy names with meaning To reset, first find the reset pinhole at the back of the modem between the Power and Ethernet ports. - edited Turn off the BT WiFi. How To Open Ports in Your Router for Company of Heroes 3. How do I view the devices connected to my Smart Hub? 25-08-2022 For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. Remember to save your changes. BTW, the image you posted won't be public until a mod approves it. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. Thanks@Baldrick1! to only have 1 SSID. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Keep device and cables out of young children's reach. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! From this moment onwards in theory everything should be working, but in my case I had a problem which was the primary DNS was pointing to a IPV6 address which was not pi-hole and the add blocking was not working. 03-08-2019 Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. 16-01-2019 - edited Yes. 9:33 PM. If an engineer is required to get your BT broadband up and running, they will also set up your router for you. Click on either of those tabs and you'll be asked to enter the router's admin password. Don't let poor connections slow you down. Some early versions of firmware will not accept special characters in the password. In the Protocol dropdown box, select the protocol type of the ports you are forwarding. It also comes with a price promise that your bill wont go up when your contract ends and double data allowances for anyone who also has a BT Mobile SIM. 25-08-2022 The first shows them as independant bands, the second shows the two bands as both switched on and synchronised. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. An engineer is usually dispatched to connect you after about 14 days, too, but this can sometimes take longer. To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? Click on the button that says Show IP Address. 20h48, on 200 brand new. 12-04-2021 Security type Set the security level for your Hub's wireless connection -. other electrical equipment that can get hot). The default IP address is 192.168.1.254 but you can change that here. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. 26-08-2022 Where can I view the status of my Smart Hub? Plug one end into the Hub and the other into a wall socket. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 16-01-2019 Thanks Baldrick1 for your advice and the steps to go through. Previously I have just removed the isp supplied routers and it has worked fine. Take a small pointy object (a toothpick or a . Page 1 The equipment provided to you will remain the property using or installing where restrictions may apply such The BT Smart Hub 2 contains code that is covered by of BT at all times (excluding outright sale equipment). You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. The biggest difference between these packages is what speeds you can expect. This is called opening a port or port forwarding. Registered, in England No. With BT access controls you can manage how your device accesses the internet during certain times of the day. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. You'll find it on the back of the Hub if you haven't updated it. Do I just need to amend the email address to the JL suffix or is there more to do please? How to Open a Port in Your Router for Gran Turismo 7. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. 03:09 PM. I think you will find that its due to the fact that you cannot split the 2.4GHz and the 5GHz wireless bands, so they have different SSIDs. I believe I rebooted the router after doing this as well. Mattwilf, smallblueplanet. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. 2 users liked/thanked this post: All rights reserved. You should see a box similar to the one shown below. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). Designed for use at room temperatures between. How do I control the time when devices can access the internet on my Smart Hub? I have a BTB Smart Hub 1 which is fairly similar. Open up whichever internet browser that you are comfortable with. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Port forwarding is literally forwarding a port from the internet to your home network. We think that forwarding a port should be easy. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. It's odd because after a full reset both bands DO have the same BT network name. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. I still don't know why I don't have the option NOT to split the bands but this works for me anyway. I've just noticed an error. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. 12:42 PM It is suspected that this is the BT way of recovering the Smarthub from a non-recoverable firmware crash. Thanks I think you've just saved me 100! All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. If you still have your old hub set it up as a wireless access point and connect your Amazon device to that. How do I use my Smart Hub as a modem only? a warehouse or garage). Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. The Home Hub 6 is another name for the BT Smart Hub. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. 14 users liked/thanked this post: While the size and premise remains much the same as the. The network name was originally set as BTHub6-**** which I changed to be the same as my old PlusNet one. as in hospitals. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. Keep area ventilated (i.e. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) 2 users liked/thanked this post: 22h35, on There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless.