Arctis 9x is a Great Wireless Solution for XBOX and PC alike. If it does not download automatically, please click here. You can update your drivers automatically with either theFREEor thePro versionof Driver Easy. Our Summary. Create an account to follow your favorite communities and start taking part in conversations. The best thing about them is that you can use them while charging with no problem with the sound. Steven is a certified IT professional and gaming enthusiast. Same, my headset doesn't work for this evening, I have no lights but I'm sure that my headset have battery. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Also, make sure it displays your headphone name correctly and shows strong signals, which means your computer successfully recognizes your device. Try your headphone and see if your microphone is working. You can fix SteelSeries Arctis 1 mic not working issue quite easily. Your headset now should be recognized successfully. The SteelSeries Arctis 9X not turning off is just one of those issues, might be because of some bug, and can be easily repaired by resetting the system. When using a headset with Xbox Wireless (such as the Arctis 9X), audio glitches can occur when the controller is idle for a period of time. The SteelSeries Arctis 9X are wireless gaming headphones that are compatible with Xbox One consoles. Loose connection Then go to Sound. If your headset doesnt turn on, ensure the batteries are correctly inserted and that the USB dongle is securely connected to your computer or console. Although most writers couldnt think of anything worse, she actually genuinely enjoys writing how-to guides & tutorials, fixes for common Windows/Mac/iOS annoyances, and articles about the latest tech. This will work for anyone with troubles turning it on or off. The headset comes with a reset button that will render all the previous settings obsolete. Also, do not insert a bulky object because it can get stuck inside it. Grab the limited edition Call of Duty collection before they're gone forever. Button position The mute button is designed so that you can feel if the mic is muted or not. There You will find Steelseries Arctis Chat and Game as 2 different sound sources. The Arctis 1 is an all-platform gaming headset with a detachable mic and high-quality speaker drivers so you can enjoy the award-winning performance of Arctis no matter where you are. I just reset it and it wont show the charging light when I connected to the usb. Launch the game and check" I have already done this, still no sound. Simply push the button that is at the bottom of the hole and you will see the mic mute that was red disappear. I straightened out a staple and put it in the little hole behind the ear muff. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You're ready to enjoy the best in gaming audio on your PlayStation 5. In some rare cases, the headset may be defective. Try gaming with the headset for a while and see if you experience any problems. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the, Restart your computer and check if the mic not working on your SteelArctis 9/9X problem is resolved. Then type or paste mmsys.cpl and press Enter. here are some of the other solutions I have heard people use when mine weren't working: -Windows 7 drivers. Happy Gaming! If the software is not detecting the headset, hover your mouse on the top. Lastly, check to see if the sound is distorted because in reality it was made that way otherwise it is your headsets fault. After a few seconds, turn it on and try to use your headset again. Here are five fixes that have helped other players resolve the SteelSeries Arctis 9/9X Mic Not Working on PC problem. Driver Easy will automatically recognize your system and find the correct drivers for it. Tried the reset button? If you are unable to detect the pinhole, use your fingers to feel it. But if not, you can follow the next fix to solve this problem. All Arctis wireless headsets, as well as the GameDAC, connect to the PS5 via USB, but there are a few different methods, depending onyour exact headset. All other stereo content: SteelSeries How-To: SteelSeries Arctis Power Reset. Now, if there are any battery charging issues, sound issues, or turning on or off issues, they will hopefully be resolved. Unlike SteelSeries Arctis 7, 9, and 9X, theres no factory reset button on Arctis 1. To take the ear muff off just pull of the foam until it starts to come off. Turn on your headset or headphones. The most probable cause could be the headset having some sort of connection issue with the Bluetooth. So in this fix, you can follow the steps below to check: SteelSeries Engine is a software program thats designed to support and tweak typical aspects of the gaming gear for optimal game performance. How to Change Font Color on Android in 3 Easy Steps, How to Connect HP Wireless Keyboard Without Receiver, How To Connect Brother Printer to Computer? Feel free to leave us a comment if you have questions or suggestions. If the issue persists, try resetting the headset (see instructions above).if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-banner-1','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-banner-1-0'); Make sure the USB dongle is correctly connected to your computer or console. Driver Easy will then scan your computer and detect any problem drivers. Did you just pick up a new SteelSeries Arctis headset? Now, if there are any battery charging issues, sound issues, or turning on or off issues, they will hopefully be resolved. Once it is off you will see a very small hole, not the three screw holes the very small one at the bottom right. So I have a steelseries arctis 9x wireless and it's been amazing but recently it stopped working there is just a red light on it and I tried to turn it on and off but nothing happens then I'll try and use the factory reset button but I don't know if I'm doing it right because the red light is still there. Press it and hold it down for around 1 second. I DID have to download the computer software and make adjustments but once I did, the audio quality and the mic monitoring drastically improved. If the USB dongle is not connected correctly to your computer or console, then the headset will not work. After thirty seconds, take out the pin, and the Steelseries headset should now be reset completely. Heres how: Did this fix your SteelSeries Arctis 1 mic not working? Did it fix your SteelSeries Arctis 1 not working issue? Therefore, you must check out the port of your headset that you use to charge them. It is also called a. , one for increasing the volume and the other for decreasing the volume but not in the Steelseries Arctis 9X. You may not have to try them all; just work your way down the list until you find the one that does the trick for you. The volume button on the Steelseries Arctis 9X is on the right earcup. -Sound card Drivers. An upcoming firmware for the Pro Wireless will add a PS4 source mode. Need to Reset Your Raycon Earbuds? The main reason that your Steelseries Arctis 9X sound is distorted is that your. Take the RIGHT ear muff off and and there will be a tiny hole at the bottom. Related articles. When he's not geeking out over the latest hardware or software release, he can be found testing out the latest video game. Restart your computer for the changes to take effect. Make sure the headset isn't muted. After being a long time HyperX user and then buying the Xbox Wireless Headset (especially with the short mic and therefore terrible chat quality), I think the Steelseries Actis 9x is my favorite one. The reset button will reset all the settings and will make it brand new in terms of internal usage if there is no viable damage. I havent any suggestions Im afraid but can I ask Where you bought your headset from. You dont need to know exactly what system your computer is running, you dont need to be troubled by the wrong driver you would be downloading, and you dont need to worry about making a mistake when installing. She enjoys writing tech articles and ensures theyre as accurate and in-depth as possible. Lastly, check to see if the sound is distorted because in reality it was made that way otherwise it is your headsets fault. But sometimes youll need to set it as the default device manually: Now your microphone should be set correctly, and youve turned up your microphone volume. Sounds like you may have bricked them. A reason your headset might have had this problem is charging it while using it. Remove the power cable from the Xbox one and leave it for 5-8 minutes. You can use the reset button in case there is any battery issue, sound issue, or connectivity issue. The pinhole will be easily detectable if you are in a well-lit area. So I have a steelseries arctis 9x wireless and it's been amazing but recently it stopped working there is just a red light on it and I tried to turn it on and off but nothing happens then I'll try and use the factory reset button but I don't know if I'm doing it right because the red light is still there This thread is archived Once the muff is taken off you insert the staple and try to find a button (it took me a while the first time, don't give up it's in there). It does not take a lot of pressure so if you are pulling hard stop, you could break them. Once complete, run this executable file and follow the on-screen instructions to finish. You can reset a Steelseries Arctis 9X headset with the help of the reset button given under one of the earcups. This includes things like your EQ settings and mic sensitivity. Should I be concerned? It clicks when pressed, just be sure not to drop the staple into the headset because that is definitely possible. Enya is a technical writer and one of the main contributors to the Driver Easy knowledgebase. You can head onto our next fix, below. When she's not writing, she's exploring tech news, PCs, geek culture, art, exhibitions, rock & roll and literature. The other option is to connect the dongle to a front or rear USB-A port via the included adapter cable. -If the reset does not work, try using a different micro USB-A/C cable, and plug the headset into a different power source. For a tutorial on how to take them off follow this link https://m.youtube.com/watch?v=uxYkaWNweek. In the GameDAC, press and hold the main control knob to enter the menu. This button may be very small, and. Thanks for choosing a SteelSeries Arctis headset, and enjoy! If the answer is still a no, dont worry. Happened to my original set of arctis pro wireless. If youre experiencing problems with your headphones, then there is a chance that resetting them will fix the issue. Each device has a set life span, and after a while, these headsets also lose their grip and quality. Aerox 5 Wireless Destiny 2: Lightfall Edition, QcK Prism XL Destiny 2: Lightfall Edition. . What do I do if my Arctis 9x wont turn on? You may want to try playing various games with the the 3D on and off to see which way you prefer. The reset button will reset all the settings and will make it brand new in terms of usage. If you have tried all of the above troubleshooting steps and the problem persists, then you should contact SteelSeries customer support for further assistance. Simplest Way Around, You can reset a Steelseries Arctis 9X headset with the help of the reset button given under one of the ear cushions. Updating your driver automatically, on the other hand, is very easy. Download and install the SteelSeries Engine software on a PC or Mac, and connect your headset to check for available updates. This button is on the shape of the wheel from which you can increase or decrease the volume in playback and in a game. Locate the non-mic side of your headset and look for the reset button located in the hole. . Whether it is that you cannot hear voice from the other end, or you cant get heard, the first thing you should check is whether your headset is connected properly. Simply install and runDriver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. There is a control for this balance directly on the PS5. If its no joy, head onto, Test your mic to see if its working properly. Thanks for reading! Ok so thought i would share as nothing on here specific for playing squad with Arctis 9x wireless using the wireless dongle. It's any headset or speaker setup that has two speakers, one for your left side, and one for your right. Make sure to replace the batteries with fresh ones. Bringing together the best of both worlds, a high-quality Xbox controller and an affordable and lightweight Chromebook, can make for an unbeatable gaming setup. Then make sure that your SteelSeries Arctis 9/9X mic is set as Default Device and click Properties (Here I just attach a screenshot as a reference of instruction). Once you have double-checked these items, test your mic to see if its working properly. If you happen to be in the same boat, dont worry. The best thing about them is that you can use them while charging with no problem with the sound. It clicks when pressed, just be sure not to drop the staple into the headset because that is definitely possible. Why wont my Arctis 9x connect to my computer/console? 2 people found this reply helpful. Sonar, the latest innovative app to be released in the SteelSeries GG platform, transports you into the game with immersive surround sound capability with a flick of a button. - : 7p+ - 2.4 - 30 - 5 4 . If you have an Arctis 9, make sure the switch on the bottom of the transmitter is set to the PlayStation setting. Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. Make sure that the dongle is firmly plugged in. Install the latest SteelSeries Engine software, Microsoft 365 Certified: Modern Desktop Administrator Associate. 1. Sonar will expand your stereo sound for a wider sound stage by intelligently detecting and re-positioning sounds all around you. 6. There are a few reasons why your Arctis 9x may not work correctly. This is a known issue between the Xbox Series X|S and the next-gen controller. Copyright 2009-2023 Easeware Technology Limited. Sonar's 7.1 Virtual Surround Sound, when combined with a gaming headset like the new Arctis 7+, gives a stronger, enhanced audio experience for deeper immersion. Designed for PlayStation 5 but multi-platform ready, with upgraded 30 hour battery, USB-C charging, and support for powerful next-gen Tempest 3D Audio. Heres how to use it. After removing the earcup, look for a pinhole. Once complete, run this executable file and follow the on-screen instructions to install Engine. For basic troubleshooting, you can first check if your SteelSeries Actics 1 is muted. Be sure that the device you have the headset connected to have functioning Bluetooth. Mine started working immediately again after that. You may not be able to hear any voice if you have misconfigured your audio settings. However, if the problem persists, you should contact SteelSeries customer support for further assistance. Click the Recording tab. It's not cheap, but the DualSense Edge is a highly customizable controller that leaves no stone unturned on its quest to give you a premium gaming experience. In Audio Output, there is a selection for 3D Audio, which is enabled by default. onecomputerguy.com all right reserved - - Usually, the left one is without the mic. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Keep the button pushed down for 20 seconds and your headset should automatically turn off. If the problem persists, you may need to contact SteelSeries customer support for further assistance. Reviewed in the United Kingdom on 7 May 2020 Style Name: Arctis 9X Size Name: Wireless Colour Name: Black Verified Purchase UPDATE: I had to return these headphones and lucky for me they were just inside warranty. Following is a very simple procedure to reset the Steelseries Arctis 9X headset at home and for yourself: Remove the earcup on the side of the headset that is without the microphone. Unplug it, then plug it back in. Check the pairing status of both devices in the SteelSeries Engine software. Now, set your wireless station to re-connect your headset (you do this by pushing the button on its side for 6 seconds). Highly recommend these. I tried resetting with the pinhole but that didnt work. So if the issue is not on your headphones end, please check if you have allowed access to your microphone. Below, well briefly explain how you can reset your Steelseries Arctis 9x.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'decortweaks_com-medrectangle-3','ezslot_4',108,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-medrectangle-3-0'); To reset your Arctis 9x, follow the following steps: If this does not fix your SteelSeries Arctis 9x, you may have another issue.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'decortweaks_com-medrectangle-4','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-medrectangle-4-0'); Once you have reset your Arctis 9x, it is crucial to test the headset to see if the issue has been resolved. After removing the earcup, look for a pinhole. Press question mark to learn the rest of the keyboard shortcuts. The most common causes are listed below.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-box-4','ezslot_7',109,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-box-4-0'); If your headsets batteries are dead, the headset will not work. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. Bring your games to life with Sonar's 7.1 Virtual Surround Sound. We will be covering setup for the Arctis 1 Wireless, Arctis 7P, Arctis 7, Arctis 9, Arctis Pro Wireless, and Arctis Pro + GameDAC. To fix it, you need to update ut to the latest version. Press it and hold it down for ~2 seconds. Aenllosi Hard Carrying Case for SteelSeries Arctis 3 5 7 9X pro Gaming Headset (Black) $23.99. It doesn't have to be a SteelSeries model. Sonar works with any stereo headset on your PC. All rights reserved. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee): When you want to use mic, you should make sure that you give apps permission for access to your microphone. Place the cable back and turn on Xbox. Giveaways, gaming, gear it's all here: Sign up for our newsletter and be the first to hear about new products and sales. Make sure that you do not poke it with something sharp because that might damage the button. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Arctis 9X stuck on wont turn off so my arctis 9x's is on and working with my xbox but it wont turn off it makes the sound of turning off but wont turn off any know what to do? With the ClearCast bidirectional microphone and award-winning Arctis sound, the 9X is premium wireless audio for Xbox. It may or may not be labeled as one, but you will know if it is the reset button or something else. Where Is the Volume Button on Arctis 9X? At other times, the main reason why a wireless headset like the. Connecting your Xbox controller to How to Save Money on Nintendo Switch Games. While Sonar Virtual Surround Sound will work on speakers, we recommend using a headset to get the maximum benefit. How To Connect Hisense TV to Wifi or a Cellular Connection? My arctis 9x is holding a white light and won't turn off or on I plugged it in to charge it last night and now where it's shows battery life it has a solid white light This thread is archived New comments cannot be posted and votes cannot be cast 2 2 2 comments Best Lexxxx24 3 yr. ago So I just had the same problem. That's it! The microphone problem might be on your SteelSeries Engine softwares end. If the microphone is still not working even if youre sure its not muted, you can try the following workarounds to fix it. If a 5.1 or 7.1 Surround Sound audio stream is available in your game settings, you always want to enable it and also turn on Sonar Virtual Surround Sound. Get one over the holidays and just aren't sure how to use it with your PlayStation 5?