Ask the Practice Ask the Practice Sarah, Management Team. Kind Regards, Sarah. Clinical audits were undertaken and we saw evidence that some of these were full cycle. 37.01% were satisfied, of 186 respondents. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. SUSSEX residents can begin getting the Coronavirus vaccine as early as this afternoon, as part of the latest stage of the biggest vaccination programme in NHS history, it has been revealed. removal of moles and skin lesions) - provided in-house, Care Quality Commission Inspection Ratings, Flu vaccinations - Aged 65 and over group. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. RH10 7QH Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. We would also like to use analytical cookies to understand how our site is used and improve user experience. Can this really be good for patients!!! We would also like to use analytical cookies to understand how our site is used and improve user experience. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Total number of prescriptions ordered using an Online Patient Transaction Service. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. removal of moles and skin lesions) - provided in-house and others. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! Another distinguishable example is the following from Fullscript. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. Contact us Address Cross Keys House 14 Haslett Avenue West Crawley West Sussex RH10 1HS Get directions (opens in Google Maps) Phone Reception 01293 450400 Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 26 October 2016 Cross Keys House. However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. I have shared this feedback with the team who will be very happy to hear this. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. This email design is easy to digest and very attractive. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Reply. Website: saxonbrook.net Message now. This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. RH10 1HS Someone needs to reviwe the whole thing & start again. Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Ensure that improvements are made to the way in which the practice identifies carers. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. I am sorry to hear you had a poor experience with us. So they are happy for patients to worry themselves sick as to why the Doctors are trying to contact them than leave simple message ie, Don't worry only trying to make you an appointment for xxxx, or don't worry nothing serious I'll call back. General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. West Sussex Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Maidenbower Square 26 March 2021. 4. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Analytical cookies send information to Google Analytics. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Report review titled Very grateful as unsuitable. Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. GP. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Closed for Training 10th November 2021 Both surgeries will close at 12:30 today for staff training. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. As this is an anonymous platform I am unable to contact you. Cross Keys House Your post in anonymous so I am unable to contact you directly. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? I have made the management team aware that you will be in contact. See salaries, compare reviews, easily apply, and get hired. 69.0% vaccinated, of 1430 eligible people. Cross Keys House review titled Impossible to get appointments, review titled Great HRT knowledge and support. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Thank you, Saxonbrook Medical. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. This is a rediculas system based on luck. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. So let's hope its not cancer. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. as unsuitable. West Sussex General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Job summary. Flu vaccinations - Under 65 At Risk Groups. If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. Flu vaccinations - Under 65 At Risk Groups. Saxonbrook Medical is managed by Saxonbrook Medical. Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. We've put some small files called cookies on your device to make our site work. - To look at a lump! The Doctor that has looked after my Mother has an understanding manner of her age and independence RH10 1HS My Mother has been seen in person and care excellent I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. I have passed your feedback onto our team who will be really pleased to hear this. I have shared this feedback with the team who will be very happy to hear this. Ask a Nurse Information On Booking Covid Vaccinations. Flu vaccinations - Aged 65 and over group. Thank you so much for taking the time to post this kind and positive review. Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Your post in anonymous so I am unable to contact you directly. saxonbrook medical email saxonbrook medical email Home Realizacje i porady Bez kategorii saxonbrook medical email. Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. RH10 7QH Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. Saxonbrook Medical Northgate Surgery. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. 812 were here. http://www.saxonbrook.net/staff1.aspx?t=1 Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. Menu Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. The NFLPA's report card added that the Chiefs' training and medical facilities are also outdated . Staff had been trained to provide them with the skills and knowledge to deliver effective care and treatment. but no good, cant even get the online requst answered prop was told to submit it again - why? This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. If you call for help you don't get it. Improvements had been made to the reporting and recording of significant events and there was evidence of discussion and learning with staff. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. I would also like to apologise for the service received when calling to the Practice. People are of high risk & i fear some will die from this ridiculous change which has gone from bad to very much worse/impossible to get a appointment situation. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. 43.1% vaccinated, of 1391 eligible people. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. We've put some small files called cookies on your device to make our site work. I am pleased to hear that you have had a positive experience with the Practice. Ask a Nurse The team will be very pleased to hear your fantastic feedback. Find similar medical centers in Crawley. . Continue to work to improve patient outcomes (QOF) within the practice. Map, Northgate Surgery Staff were aware of current evidence based guidance. Saxonbrook Medical Centre Maidenbower Square Crawley West Sussex RH107QH web: www.saxonb reveal phone: 01293450400 Doctors Dr Lucy Cox General Practitioner Dr Catherine Eades General Practitioner Dr Yvonne Taylor General Practitioner DR Hicham Nakouzi General Practitioner Dr Ian Anderson General Practitioner Dr Elizabeth Watson Staff Gps However, this isn't the problem. I am delighted to hear you have never had a bad experience and the staff are always so helpful. Report review titled No appointment. Consult your healthcare provider! The practice proactively sought feedback from staff and patients, which it acted on. as unsuitable. Menu Advise you left a review and was asked to contact to speak to a member of the management team about it. Afternoon Christopher. The practice were working to make improvements and there. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. We are fed up chasing back and forth to get these things sorted. Thank you to all at Saxonbrook. The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. The Doctor that has looked after my Mother has an understanding manner of her age and independence Saxonbrook Medical Northgate Surgery Replied on 12 October 2022 Thank you for taking the time to post such a positive review about your experiences and the staff at Saxonbrook. It is very important to us that we get this sorted for you. saxonbrook medical staffquincy ma police lateral transfer. PRESS RELEASE: 26th March 2021. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . New part-time careers in Crawley are added daily on SimplyHired.com. Saxonbrook Management Team. This GP surgery is not currently accepting new patients. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. RH101HS. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Will have to go to a walk in center! Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. The information on this page is for informational purposes only, and does not substitute medical advice. Crawley Saxonbrook Medical | 24 followers on LinkedIn. Menu General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. review titled Practice playing Russian Roulette with peoples health! Improvements had been made with the development of a range of risk assessments and the way in which risks were managed wasevident.