Its an affordable investment, too. Our tools and calculators are for illustrative purposes only and are not guaranteed to be accurate. Please consult a licensed financial professional before making any financial decisions. Interest can continue to build on your balance during deferment or forbearance periods. Our partners cannot pay us to guarantee favorable reviews of their products or services. The results and default figures shown in our tools and calculators are hypothetical and may not apply to your individual situation. You can also print copies of your billing statements through your ECSI account online. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Instructions for enrollment will be sent to you in your first bill from ECSI. Heartland ECSI not only provides you the option to pay back the student loan, but it also offers tuition payment plans to eligible students. They also provide the flexibility of repaymentduration for college graduates who have recently moved into the workplace. Representatives are standing by to chat with you about: For instant help, use our live chat feature to be connected with a customer service representative. Loans you have from received at various UC campuses will have unique account numbers that associate them with the specific UC campus from which you received your loans. The truth in lending disclosure is required under Regulation Z of the Truth in Lending Act of 1968. They also pick all the important tax documents that you require and keep you updated with the status of your account while helping you with the queries you may have too. . There are different criteria that determine if you need to sign a truth in lending disclosure such as payment plans over 12 months. Learn about ECSI culture, salaries, benefits, work-life balance, management, job security, and more. Site Structure. The option of changing a servicer requires you to consolidate the eligible federal student loan with the Department of education or to the private loan lender. All financial products and services are presented without warranty or guarantee. Editorial Note: This content is based solely on the author's opinions and is not provided, approved, endorsed or reviewed by any financial institution or partner. Effective August 1, 2017, ECSI will assess a return fee of $15 per returned item. Any compensation that Mentor receives from its partners may affect how and where products appear on the site, including, for example, the order in which a lender or credit card appears in a table. Shes written two books about the Pacific Northwest. 195.154.38.27 NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Unlike most other federal student loans, Perkins loans are not eligible for any type of income-driven repayment plan. Graduated Repayment Plan: A graduated repayment plan varies throughout the repayment period. to find out. You can always log in through an online account with ECSI to see how much of your refund you have received. Keep copies of any letters, bills or emails about your account. Please note that until then, neither ECSI nor UC San Diegostaff will have access to view your student loan account information or be able to process any transactions, such as payments and requests for deferment, forbearance or cancellation. Borrowers with Perkins loans who work in a qualifying public service job for five years can have up to 100% of their student loans forgiven. It is commonly done in universities and colleges as they do not have staff or the ability to handle the repayment so they hire them for outside help. We are a for-profit company and receive compensation from a partner when you apply for and receive a partner's product through Mentor. If your issue goes unresolved, you can also make complaints about ECSI to: Make sure to keep records of your conversations, including the day, time and customer service representative you spoke with. Loans managed by ECSI are not eligible for the White Houses, . The company is sometimes referred to as Heartland ECSI. However, if your loan was deferred in anticipation of a service cancellation, you will be required to submit a properly completed and certified. ECSI Customer Login: You can access your ECSI login directly on the ECSI website. You will be at your school account screen in no time. You can also get in touch with any of the loan servicer contact centers by calling 1-800-4-FED-AID. Heartland ECSI is one of the largest and oldest student loan servicers in the U.S. ECSI services several types of loans for students at every educational level. Servicers are there to help you, but they may offer choices that are best for the company, not the borrower. They send out the tax documents to those students who have paid qualified education expenses in their previous tax years. Student loan borrowers with federal student loans also have access to income-driven repayment plans, student loan forgiveness, forbearance and deferment. in 10 seconds. Student Loans, Student Loan Consolidation and refinancing your loan. For all other loans, the fee assessment amount can vary and is indicated in the terms of your loan promissory note. 27 febrero, 2023 . Many or all of the products featured here are from our partners who compensate us. ET. If your loan payments havent begun or youre not sure which company is your servicer, log in to. With ECSI, you can pay online, by debit card and by U.S. mail. Refund disbursements: 844-760-6052. Disclaimer: Our team strives to provide information that is accurate, complete and timely, but we make no More than 1.3 million people still had outstanding Perkins loan debt as of September 2022, according to the Department of Education. American Education Services manages only FFEL Program debt. in 5 . Eliza Haverstock is a lead writer on NerdWallet's student loans team, where she focuses on loan repayment and alternatives to traditional four-year degrees. ECSI Phone Number - Refund Disbursements for Financial Aid: (844) 760-6052. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Visit Website. You can make additional payments over the phone or via online chat. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, ECSI Customer Service: What It Can Do and How to Contact. You should be aware that checks sent to Conduent/ACS but not processed before July 31, 2017, or checks sent directly to ECSI during the transition, will not be processed until the transition completion date, which is expected to be around Mid-August, 2017. Assitance for past tuition and fees due. Typically, a variable-rate loan has a lower introductory rate than a fixed-loan rate loan. ECSI tracks and collects your payments. NerdWallet strives to keep its information accurate and up to date. A total of 148 complaints have been made with the Better Business Bureau about ECSI. How much will the late fee be after October 2017? If you are notified of a servicing transfer, you should do the following: Download and save your payment history from your online account or request a copy from your original servicer. Once you set up your ECSI profile online, you can access monthly billing statements and pay bills electronically. Borrowers with Perkins loans who work in a qualifying public service job for five years can have up to 100% of their student loans forgiven. This change will impact only the campus-based or special program accounts you may have received through UC San Diego that are currently serviced by Conduent/ACS Education Services. There aren't any eligibility criteria for students or loan forgiveness or federal repayment programs to consolidate these non-direct loans under the federal forgiveness programs. Looking at the complaints, you might not want the ECSI as a servicer or you might be disappointed that it has been chosen to service your loans. Process deferment and forbearance requests. This method should be used only as a last resort, the federal student aid office says. Do you need a deferment, forbearance, or cancellation for your Federal Perkins Student Loan, Health Professions Loan, Institutional Loan, or other Student Loan? Interest can continue to build on your balance during deferment or forbearance periods. This method should be used only as a last resort, the federal student aid office says. This influences which products we write about and where and how the product appears on a page. Work atmosphere is friendly. To access your electronic 1098-T statement issued prior to 2018, visit Heartland ECSI and select "Accessing Your 1098-T." Click to search for your tax form. After you receive your Heartland Key from ECSI, you will need to register on the ECSI website to access your account information and take advantage of expanded payment options and electronic statements. Heartland ECSI is responsible for servicing the University's Campus-Based student loans including, but not limited to sending student loan billing statements, processing student loan payments, forbearance, deferment, and cancellation request forms, and providing quality customer service to our student loan borrowers. Process monthly payments and extra payments. Box 1278 Wexford, PA 15090. Copyright 2018 Regents of the University of California. Under direct deposit, you will be getting refunds to your banks within 2-3 days after the loan is disbursed. Process deferment and forbearance requests. So how do we make money? Enter the following information which you have received from your lender. Register for online access to your account. Mentor Content is not intended to provide financial, legal, investment, accounting or tax advice. We offer several types of financial aid to help you meet the cost of a university education. Customer Support: 800-332-4835 Heartland Register Product Support: 866-646-7648 Heartland Gift Product Support: 866-402-8056 HeartlandGift@e-hps.com Heartland Campus Solutions (Sales) Customer Support: 888-332-4835 Heartland Campus Solutions (Support) Customer Support: 888-332-4835 Students/Borrowers Customer Support: 888-332-4835 POS Essentials The monthly loan payment is based on a fixed percentage of gross monthly income, between 4% and 25%. The company normally works with colleges and universities. Alternative loans. On the ECSI system, your new payment due date will change to the 10th of the month. Even if interest rates change, your interest rate or monthly payment will not. You can login with your Federal Student Aid (FSA) ID. If your quarterly repayment cycle is March, June, September, and December, the first billing statement you receive from ECSI will be in August for your payment due September 10, 2017. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Access to your University of California student loan account information via the Conduent/ACS online system or via the Conduent/ACS borrower call center will end after July 31, 2017. Our moderators read all reviews to verify quality and helpfulness. For a limited time, the monthly payment is typically interest only and smaller than the standard repayment plan. : University, Noyce, Dream, etc.). Scholarships, Explore Best Student This also includes schools that are in Arizona, Maryland, West Virginia, and Boston too. ECSI address for loan payments via check or money order: ECSI email: [emailprotected], or use the 24/7 online chat tool. As of February 14, 2010, all alternative educational lenders are required to send new borrowers three disclosure statements and a self-certification form.