While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. The item I sold was 30$ and they taken 13$ out of the sale lol. Why do Depop charge 10%? In fact, shipping on your own tends to be cheaper for most clothing items. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. From launching their own brands to building vintage resale businesses. 4. It seems its only the call center who make an issue about this. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Enter Depop. Step 2: Enter the 6-digit code sent by Depop to your phone number. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Why Etsy dropped $1.6 billion on Depop. Please read rules before posting. I found it hard to even imagine making a profit. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Connect your Depop account to the Paypal account you will be using. Heres How to Responsibly Donate and Repurpose Your Castoffs. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. All Rights Reserved. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Open the app and tap on the Camera icon at the bottom center of the home screen. Want a Great Deal on a Big-Ticket Kid Gift? One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. The cost savings to the customer can help to boost your sales. Aesthetics are a big selling point on Depop. Your description must disclose that you are working with a third-party to source and manufacture your products. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. It is very unfortunate and hurts small businesses who have to eat these fees. why did I get charged different payment fees? Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. However, make sure that all your sales are sent with tracking. Make sure your clothing is the focal point of the picture by keeping the . I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Let us help you. This makes it sound like they've probably deleted their paypal account too? Once youve put it all together, your listing should look something like this. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. The depop limited charge just reoccurred the next day and it went through. This may result in giving a refund to the buyer. - made sure not to do it through friends & family because I know people get scammed that way so often. What does this mean and why did it happen? All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. Please read my full disclosure policy for details. 2. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. Follow the instructions in this article and start selling your own products on Depop. I did so by accident, used my own money to ship, and I was charged. Press question mark to learn the rest of the keyboard shortcuts. When they updated to extra-small I didnt bother to go back to update my older listings. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) They are entrepreneurs, pushing fashion forward in so many different ways. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. A sub for discussing all things Depop. Test out different poses. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. Press question mark to learn the rest of the keyboard shortcuts. However, the flat 10% selling fee that we discussed is charged only when you sell an item. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. Depop suggests that you do not ship your item until you receive the payment. This article will cover domestic (US) shipping and international shipping as well. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. 1999-2023 PayPal, Inc. All rights reserved. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. Read about our approach to external linking. Shipping with Depop internationally vs. domestically is different in a few ways. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. What I was missing was the notification of payment received from my buyer. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. They are entrepreneurs, pushing fashion forward in so many different ways. Step 2: Once youre logged in, click on Sell from the top right side. It seems like using Paypal is charging me a lot more than if i were to use depop payments. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. In their system, a carrier will sometimes switch the first and second address lines. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Do you have items laying around at home that you want to sell online? As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. This includes your email, credit card, and bank account. it was a big hot mess!! If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. We use cookies to ensure that we give you the best experience on our website. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. Update or re-download your Depop app to the latest version. Inspiration arrived during a visit to a friends apartment. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. If you, as the seller, agree to the refund. Listing is fairly easy on Depop. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. Make sure the email on your Paypal account and your Depop account match. If you continue to use this site we will assume that you are happy with it. When the money has been transferred, you can move it over to your bank account if you wish. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. So if you are not using a priority box that you know is within the guidelines then you will have to break out the measuring tape, and its really easy to calculate or try this calculator that does it for you. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Wishing you many more sales! Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. But don't worry, How To Pack & Ship An Xbox (With Pictures). And my balance wasnt negative either. Our community is made up of people who are creating a better future. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. If you need tips with a step-by-step guide, check out our post below. Keywords can call out details like stitching, embroidery, and every single color you can see. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Creating unique looks, new trends and making new from old. Use the depop fee calculator to make sure you have your desired profit. This happens to me sporadically throughout the year. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Others have received a faster response from reaching out to Depops Twitter account as well. Thats it, youve completed the first step! Theyre either thrifted, fast fashion, or from independent designers. From launching their own brands to building vintage resale businesses. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. I also received an email from Paypal a receipt of fees paid to Depop. I know it's negligible but if what's the reason that this happened. After receiving all positive reviews, every sale thereafter was instantly paid. Well Damn lol. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. but I'm can't seem to upload them to the claim. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. 130 sold. Good to know it's normal doe. Dropshipped print-on-demand products must use a design created by the seller. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Scammed through Depop. By selling print-on-demand products, you wont need to have an inventory in stock. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . I definitely sent the payment through depop instant pay as goods/services thank god! This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Enter your First name, last name, billing address, and tap on Next. If you contact Paypal first and everything looks fine on their end, they will tell you to contact Depop anyways. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Sep-28-2020 08:55 PM. For reference, my first three sales on Depop were temporarily on hold. Sydny Sky, Depop seller, phone interview, October 28, 2020. Check that you are not accidentally logged on to another account if you are using multiple devices. All purchases through Depop are covered by Buyer Protection. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. This is because they consider brand new accounts selling as a risky transaction. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. A sub for discussing all things Depop. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. Step 3: Write a bio about your shop and what youre selling and tap on Next. Purging Old Clothes? But when Ms Strike logged back in, she was shocked by what she found. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. This can give your listing an edge over competitors. Step 2: Tap on the Setting icon from the top right side of the screen. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. So, to avoid refunds, always describe your items fully in your product description. You can either agree to the refund, or not agree. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. However, you can create your account through the Depop app as well, as the process is the same. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. When it comes to print-on-demand service providers, we recommend Printful and Printify. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. This method of shipping does allow you to select whether shipping must be paid by you or by the buyer. There are pros and cons to offering free shipping automatically. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Gabbysheidy. Enter the 6-digit code sent by Depop to your phone number. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. "We will continue to remind our community about the importance of account security and updating their passwords.". When you buy through our links, we may earn a commission. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Verify your information with Paypal (banks, cards, email, etc). Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. New Community Member. For the United States, Depop uses USPS as their vendor for shipping within in the app. Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? However, the buyer must have a solid reason to request a refund. First, I needed to choose a platform. Your buyer's Depop @username. You will log in to your Paypal account and check all the notifications from them asking for this information. Options. With shipping and complicated seller fees, it felt like a chore. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. They will email you once an agent is available so make sure to have your email notification on. Depop charges a 10% selling fee for sales on the platform. When you land on a style that works for your followers, stick with it. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. The following is a sponsored link. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. What's the least amount of exercise we can get away with? So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. The USPS international shipping calculator can help you gauge your pricing.
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