Does anyone have experience with this type of thing? For many years I organized and lead group tours to Europe for my college. But in the end, Expedia was responsible for her refund; as her travel agent, it needed to work with those airlines to determine the right refund. So they offered vouchers that were only good for up to 18 monthsUP TO 18 MONTHS! In the meantime, I received notice that I would be required to attend a mandatory training evolution with the military and learned that the dates overlapped. Do you have any questions about EF Tours that I didnt answer? But there were several instances where visits to certain locations were dropped off our itinerary completely, and visits to other non-advertised locations were added. You can call EF Ultimate Break at 1-800-766-2645. We also didnt have a way to contact our Tour Guide directly. Your card has consumer protection programs built in so you can challenge a charge if the vendor does not fulfill what was promised. Experts say the paper trail will get you a refund faster. Before or at 110 days prior to the departure of the rescheduled tour: Travelers may cancel and elect to have their COVID-19 Future Travel Voucher reissued in the same amount of money that was applied to their rescheduled tour. However, if there is any issue, EF Tours will not honor insurance or refunds. They could fully refund if you find someone to take your spot and let them know, Yeah I'll have to talk to the leader of it and see if she knows anyone, but it isn't likely. As for hotels, travelers know very little about where they are staying ahead of time. 29 Jun, 2022 . ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. Was told that in total I will lose the $749 each person as we also will lose the Global Travel Protection Plan amount as well. I am self employed so I had to send a letter stating that my business went under and this had created a hardship. What is a COVID-19 Future Travel Voucher? Why is no one investigating them for fraudulent business practices, deceptive practices, false advertisement, etc, etc, etc?? This significantly hindered what we were able to see at our destinations, and made the whole tour seemed very rushed every day. And pay attention.. I feel like EF tours did not take our interests and feelings into consideration and I feel like this trip was a complete waste of time and money. Why is Good UI/UX Design Imperative for Business Success? Im not opposed to tipping but tips need to be earned and for him to request a set amount doesnt sit well with me. But their ads sure reflect diversity! Thats why weve enhanced our already top-tier, industry-leading coverage programs to provide even more choices, and to give travelers, families, and school communities the widest range of safe and flexible plans. We also learned that our high school would not give any credit to students who participated in these trips, even though much was made of the educational credit during the pitch to get us to join the tour. Whatever you need, we'll handle it. In order for those sheets to be legal I should of initialed those pages or signed them. The first step to getting a full refund from EF Tours is to contact the company directly. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Wherever you are, were thereand we understand that, in todays ever-changing world, travelers are looking for more flexibility than ever before. It will cover topics such as contacting EF Tours directly, filing a complaint with the Better Business Bureau (BBB), disputing the charge with your credit card company, and seeking legal advice. Thus far I've paid off $1,500. allego spac presentation lake placid skating rink how to get a full refund from ef tours. Here's how we make world travel easy. It's just all circular and I can't get anywhere. But relinquishing that control does require a certain amount of trust. as the premier companies. lakewood board of education address; hyde park skatepark london; obituaries humphrey, nebraska Menu Toggle. EF seems to take the money and doesn't provide much other info. The kids didn't seem to mind it, but I did seem a little crowded at times. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. Id say yes. Attention to what, though? Our hotels along the trip started out stellar but seemed to go downhill from there, unfortunately ending in truly unacceptable accommodations. used speakers for sale craigslist; pioneer woman carne guisada; how to get a full refund from ef tours; By . have zero control or influence on these trips. Be nice! These usually include some special activity or visit to an additional landmark. There are mice in my vacation rental! Foguth says details matter. Check out our directory. We were able to marvel at the unparalleled artwork inside St. Peters Basilica in the Vatican. oil filter john deere l110. My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. Full list of UK dates. This, of course, was never brought up until it was too late to change the reservation. Its completely impossible for 40 people to make use of just a handful of bathroom stalls in five minutes. In most cases, refunds can be issued electronically with the funds being sent directly back to your current account on file. While the teacher recruiting students is designated as your group leader, they dont actually lead the tour once you start traveling. But in Florence, visits to San Miniato al Monte and Piazzale Michelangelo were dropped off the itinerary with no explanation. He or she is super excited about all the cool things they get to do and is just begging you to let them go. It was over $8,300," Hignite said. My daughter wanted to go with members of her class on this great trip with EF tours. #2. If you want any other info or even wanted to pass my company on to your leaders shoot me a message! Several items listed on our initial brochure were changed before the trip due to pandemic restrictions and travel challenges, which was fine. What a waste of time and money. We did not get to select from a menu and were all served the same thing each night, with the exception of those who had special dietary needs. I work for a competitor of EF and have about a million reasons why groups that go with them get ripped off. While these options are available, the bread and butter of the company is the basic high school student tour which is what we took. DO NOT SEND YOUR CHILD ON AN EF TRIP!! So who will I be using to make my tour group arrangements? By clicking "submit" below, you are requesting to have your refund issued by check, which will be made out in the travelers name and mailed to their primary address on file. A Comprehensive Guide, Is Hiring a Travel Agent Worth It? I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. We had a fantastic time seeing the Crown Jewels at the Tower of London. That is INSANE. Consumer Alert: No more automatic refunds for skipped ports? Even though this wasnt guaranteed, all of our accommodations had some sort of air conditioning, with some that functioned better than others, and all of them had WiFi. Heres how to spot it, Expert advice for booking the best hotel and finding the lowest rate, Here it is: The complete guide to holiday travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. The best unexpected addition to our trip in my opinion was the opportunity to see a musical in the West End of London. Our group was quite good about being on time to meet up locations with a couple of small exceptions that could not be helped. EF Educational Tours Vouchers issued and redeemed by the original traveler may not be combined with future discounts, scholarships, or other special incentives if the same discounts, scholarships, or other special incentives existed on the original tour. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? Can I get a refund for my Marriott Vacation Club Points? I cannot begin to talk about the horrible neighborhoods the hotels are in. Consumers who booked domestic trips through the EF Explore America tours program should call 888-333-9756 to request a refund. EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. If your Group Leader has chosen not to reschedule your original tour/program, you will receive a COVID-19 Future Travel Voucher valued at 100% of monies paid toward your original tour/program. And that wasn't even a full guarantee of a full refund. Get the best deals for oil filter for john deere l110 at eBay. The tiramisu cooking class in Rome was not optional for our group for some reason. She usually did a count to make sure everyone was there when we were ready to leave, but she did leave people behind at least twice during our trip and have to go back and get them. Things started off badly when we discovered that the lights in all the hallways were not on, and that we had to hunt around with our cell phone flashlights to find our way to our rooms. My moms stairlift has a big problem it does not work outside! The rooms at these Hiltons were very new, immaculately clean and extremely comfortable. You may wish to spend time at your destinations before or after the scheduled tour. My oldest son was scheduled to take a school trip to Peru next year. Can I exchange my COVID-19 Future Travel Voucher for a Cash Refund Option? Call 800-590-1161 to enroll, EF Tours for Girls EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. Wife and daughter were planning to go on a trip to Italy in over a year. This company is a fraud and steals money from families. The team will contact you and assist you thereafter. Vouchers are not redeemable for their full cash equivalent. Did you purchase trip insurance? They along with their team canceled the tour and refuses to refund the full amount. Even when customers provided evidence of their dissatisfaction, EF Tours refused to issue refunds or only offered partial refunds. I have been a group leader with EF for 10 years and they have been getting so bad that I will no longer travel with them. 110 comments. In my opinion they are if they hired them to insure these trips they should make good on there promises to get you to buy the insurance. I have been pretty disappointed with EF when I call for questions. At the time of this publication, EF Tours has been notified of this unacceptable hotel and has yet to respond. If your original tour needed to be postponed but you have not yet been notified of your Group Leader's decision or been issued a voucher, you may request a voucher or choose the available refund option by calling our Traveler Support Team at 800-665-5364. If your original tour needed to be postponed but you have not yet been notified of your Group Leaders decision or been issued a voucher, you may request a voucher or choose the available refund option by calling our Traveler Support Team at 800-665-5364. Persistence. If you do not, allow another business day for your funds to appear in your account. We were late to our tours in London, Florence, and the Vatican. Tour participants may also choose to upgrade the insurance for the tour. This all changed, as soon as I offered to pay him extra, per person, for his help. For the first four nights during our stays in London and Paris, we were sent to Hilton Hotels. 824. The traveler can then utilize the remaining portion of the COVID-19 Voucher on another EF product for themselves or a member of their immediate family or community. But the idiotic folks at EF Tours says since this was "unforeseen", we are not covered. According to their website, EF Tours has been in operation since 1965 and offers trips for students and teachers designed to provide immersive, life-changing education., Basically, EF Tours organizes international trips for students to a wide variety of destinations, promising compelling itineraries full of experiential learning.. The only options available to us were food trucks along the river right next to the Tower complex. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! Flights cancelled, rerouted. Getting a full refund from EF Tours can be a difficult process. All breakfasts were served at our hotels. While it wasnt quite as comfortable as some of the other places wed stayed, it was completely acceptable and had a spectacular view of the Gulf of Naples from the rooftop terrace. They are all F-ing scum I hope all involved lose every penny they ever made and become homeless. Usually if you haven't paid in full you could get a cancel for any reason insurance which will give you about 75% back. Our school will be traveling with three other schools from different parts of the country. Overall, unless an excursion is of special interest to you, I wouldnt recommend participating in them, simply because they seem overpriced. It is a total scam! (Love to travel? You might be able to work something out. SCUMBAGS!!!!! - Make a personalized map of where you've been and where you want to go. The original discount amount will apply. Lunches were always a gamble. Tuesday 28 March . They want to keep $1000 each child therefore I will loss $2000. Whatever happens, weve seen it. Only the EF Go Ahead Tours allow alcohol for adult travelers. Saturday 25 March - London, The O2. EF Tours charged $114 USD to each participant. 109 to 45 days prior to departure: Full refund less $95 non-refundable deposit, all Non-Refundable fees, and 50% of program price. All travelers must pay the non-refundable, non-transferable $95 Enrollment Fee upon enrollment in order for the enrollment to be complete. Your password has been sent to the specified email address. I just felt like it should have been planned better. Fully Refundable Booking Period Feel good about your decision by enrolling in AutoPay or paying in full when you book your tour. Information about our flights was not available until about a month before our departure, and information about our hotels was not available until we were about three weeks out from leaving. A freaky feel to it. By and large, our students respected this request and did not take advantage of the lowered drinking age to go and party it up. Thank you for your honesty! We got to listen to an orchestra perform in Piazza della Signoria in Florence. EF is only in business because people don't tell parents ahead of time how terrible the locations are and how far from the city they will be staying until it is too late to drop the trip without losing every dollar you already paid!
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