Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Is Your Popcorn Gluten Free? I can guarantee you. You can request this refund, Pricing varies by location. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. I was about to purchase when the screen went blank. And I get to pay an extra fee for this hassle? Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. I received my confirmation # and there's a link to view my tickets. What Does the Fandango Refund Policy Say? Check balance. Fandango does not offer partial refunds either. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. In lieu of Birthday Party events, we are offering Private Watch Parties. Totally inflexible. Yes. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. $70 spent and had to purchase new tickets to see the show. Get help. When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Exchanges can be made only if you have a Fandango VIP account, while refunds are available to everyone, regardless of the type of their account. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. Customer service was terrible. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Do You Offer Military Discounts? The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. My plans changed - can I refund my order? Would give zero stars if I could. But the purchase went through according to AMC cause it was using one of my reservations. Online orders placed by Noon EST will be shipped within two business days. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. The theatre employee can access your order by phone number, ticket ID or confirmation number. All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Not wanting to waste my spot in line, I paid out of pocket for different seats at the same showing since the website said my AList was already used for that showing, but at the time I figured things were glitchy and didn't think anything of it. Paragon Theaters offers discounted pricing for large groups of 50 and up. You can do this from your web browser. What Do I Need to Pick Up My Tickets? Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Click on the link you can find under a headline Refund/Exchange. Completely fraudulent activity. Employment How Long Does It Take for Fandango to Process the Refund? No. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). Then, depending on how well a film performs, we will determine if it will "hold over" another week. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. I never got a confirmation from it and on my bank account it said it bounced back. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. Will I Geta FREE Movie Ticket on my Birthday? for each ticket they purchase. Advertise For extenuating circumstances, please consult theatre management. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. That's your best bet. If you prefer calling, you can request a refund on the phone. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). I'm now complaining to corporate Fandango is awful! To receive a military discount you must be an active or retired military veteran. What other gift can provide action, drama, comedy and Junior Mints? If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. There Is Plenty DoNotPay Can Help You With! Donation requests must be submitted at least 8 weeks before an event. View number of available credits for your Movie Club account. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Please see the official rules below. Gift cards carry NO expiration date or dormancy fees. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Children under 3 are free except in reserved seating and recliner locations. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. We charge a small convenience fee per ticket purchased on our website and mobile app. The ease of using Fandango was easy. Of course, they say the same thing as before and to contact Fandango. What criteria do they use? However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. Do all movies have to be rated? 2023 Trustpilot, Inc. All rights reserved. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. Phone number Phone Lookup. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. I e-mailed. Please note: tickets or receipts may not be printed from our app. Select "My Tickets" to see your upcoming movies and showtimes. 2023 . What time does the theatre location open? The Regal Crown Club FAQ's can be found here. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. I realize the last one will be a longshot but I wasn't sure. Why can't I register the gift card I received? It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. I selected a theater and movie and went to checkout. View Movie Club Payment Transactions. Sign up for our e-showtimes by clicking on the email icon on our website home page. I called them right away and they said they'd give me a credit. Additional outside food and beverage is prohibited. There's a little square with the broken image . They expire after 2 weeks (really, who goes to the movies that often?). Site shows the same bad phone #. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Click Apply. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. Please reach out to your local theaterbox office and speak to a Manager prior to the start of the movie so they can change things. They issued me a credit and the credit did not work! Somehow I was a VIP member and they keep sending $5 coupons for accumulated points. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. Had a similar problem too, but haven't fixed it yet since I don't know who to call. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. General admission for all adult tickets purchased for performances during matinee hours. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. When I went to the website to enter the codes, their system was down. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . NC-17 -- No One 17 and Under Admitted. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. Discounts are available on purchases of $10,000 or more. How do I redeem colored passes, loyaltyfree tickets and concession rewards? Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. checks for MPAA guideline adherence at the doormans post and theatre checks. I went to Applebee's twice and earned 3 TOP GUN tickets. Need a receipt? For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Download the latest version of the Regal Mobile App. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. No. How do I use Regal Gift Cards to purchase tickets? The next day I notice charge on bank account. You bet. Please see one of our theatre managers if you have any questions regarding 3-D films. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. The ratings do not determine or reflect whether a film is "good" or "bad." What actions has Regal taken in regards to the coronavirus? We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. Recliners Login to your Regal Crown Club or Regal Unlimited account. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. Thanks so much for the tip! At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. Yes! Please check your local theater under the Ticket Pricing tab. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . I had a line of people behind me and had to by tickets again to get in. Click hereto requestmore information. Extremely hard to get a hold of once purchased. Who enforces the ratings? DoNotPay can help you save big bucks on all lifes trifles! Here are 8 tips for writing great reviews. Some types of passes cannot be used for newly released films. If you need assistance for any reason, please ask one of our theatre personnel for assistance. AMC couldn't cancel it. Not all ticket types are available for all performances. Please note that there is a maximum of ten tickets per online order. Regal Entertainment Group theatres are handicap accessible. HORRIBLE. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I used Fandango to purchase tix for the new Star Wars movie. This along with their surcharge makes them not worth the hassle. REG will not sell tickets to any person under the age of 17 (18 where applicable). Crooks!!! So I was at work trying to print this and no images or barcodes were popping up. If your card is registered, the theater can look up your account with your registered phone number or email. I can guarantee you. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. Enter your details in the chat box and complete your refund request. Refundsare not available after the booking showtime. When it comes to the tickets purchased for a special pricethey are nonrefundable. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. I have a QR code that is apparently my "mobile ticket" on the app. The theater wouldn't accept Fandango tickets for a refund. It goes against our guidelines to offer incentives for reviews. All Regal Entertainment Group theatres are smoke-free environments. 0 stars if possible. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. What is theDiamond Rewards Loyalty Program? I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. They owe me a $13.00 Gift Card! Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. The fee is detailed (listed as "booking fee") on your order summary at checkout. Thieves. Claim your profile to access Trustpilots free business tools and connect with customers. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. There are no refunds after the printed showtime. When you call a recording comes stating they are busy and to call back later, the website chat you have an hour wait. Thank you for your purchase. We generally find out on Tuesday afternoons if we will play a film another week, and post the following week's showtimes to our web site by Tuesday afternoon. There are no refunds after the printed showtime. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. What is a Mobile Ticket? (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. Scroll down to the theatre you plan to visit, and click on the theatre name. FANDANGO Nightmare Company. No images. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. Amazingly the purchased showed up. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. The reservations page on AMC showed a ticket for Avengers Endgame on . Check who called Reverse phone lookup. Can I get some help here printing these tickets? I contact AMC. Our "bookings" (contract with film companies) are for one week only. CSR and Supervisor simply read the script over and over and would not issue a refund. DO NOT BUY ANYTHING FROM THIS RIPOFF COMPANY. It is REGs policy to support the MPAA ratings system to the fullest extent possible. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PG - Parental Guidance Suggested -- Some material may not be suitable for children. For some reason, it showed 3 Avengers reservations, even though it should only show 2. A month -several emails, 4 phone calls later- still no help! For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. My first and last time to use them. I have the exact same error. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Anyone can write a Trustpilot review. AMC will not convert a paid ticket to an alist one. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. By refunding that ticket you lose the right to accumulate VIP+ points. When I click the link to print my tickets, the page comes up only as text. For questions about gift cards check out or Gift Card FAQ. Companies can ask for reviews via automatic invitations. They refuse to give refunds via email or chat. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. 1. Health & Safety Action In Regards to the Coronavirus. Retrieve from your Fandango account: https://www.fandango.com The only tickets showing on my account history on Fandango are the ones I actually want. If you prefer calling, you can request a refund on the phone. What are the hours at the Chatterbox at Paragon Village? When I was able to get on website it appeared that my purchase of tickets did not go through. Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. I sent another email to their help desk and no reponse. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. 2sandiesmail. Locations with military pricing available are listed on this page. Refund requests are not accepted after showtime. How Long Before Fandango Customer Service Answers? A military discount is available at the box office and ID must be presented at the time of ticket purchase. . There are several ways to refund movie tickets online if you prefer doing it on the website or via email, here is the list of options at hand for requesting a refund: If you use one of the above-mentioned websites to request a refund, you agree to potentially be denied a refund or asked to contact the Customer Support team or your theater. Last week, I went to make a reservation to see Shazam on the weekend. Not your exact scenario but I once had a fandango transaction time out mid purchase and never got a confirmation number. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. You'll also get a free ticket on your birthday! About Us Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. You will need to have your receipt or transaction numberon hand. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". Present the barcode on your phone to the usher at the theatre for admission. Children 3 to 11 must pay the child admission price. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. You can receive refunds for tickets up to 60 minutes before the showtime. I think Fandango is good only if you wanted to go see a highly anticipated movie on the premiere date and you wanted to secure a seat to the movie. Still looking for answers? Guests must be of 17 years of age to purchase a ticket. This is illegal and I will not just forget and move on. They do not call back as promised. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Someone needs to shut them down if they cant do better than this. G - General Audiences-- All ages admitted. Dolby ATMOS Children 6 and under are not allowed to attend Rated R features. The booking fee is non-refundable. No thanks I will call the theaters they know where they are located. No. That makes six. So I contacted AMC. I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). Especially if it has anything to do with Fandango. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. A patron desiring to purchase multiple tickets must provide a valid photo I.D. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. DO NOT EVER USE FANDANGO - YOU WILL REGRET IT. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. 2006-2023 Viewpoints. Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. IMAX The purchaser must also attend the movie for which the additional tickets are purchased. Do You AllowCostumes? An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. SCAM LIKE: Attempted to use the fandango site. Should you encounter any issues with the application please contact us at 1-800-541-5555. And you NEVER get the "forgot your password" email. Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. are permitted to be used within any Regal Entertainment Group facility. How do I update/change my payment method in the Regal mobile app? Parents give the movies their ratings-men and women just like you. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. Purchase Receipt / Order Confirmation Number Your online ticket orders can be viewed in your My Account. Visit your local theatre the find out details on matinee hours. You can check your gift card balance. Before leaving the auditorium, please check around your seat for any personal belongings. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. Can I see showtimes for different dates and locations? Do You Offer Hearing Devices? View recurring transaction details for previous monthly payments. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. DMCA. This page will provide you with a list of our theatres, sorted by state. I will never use this service again and I was shocked when. 126. When I get to the theater what should I do? Absolute nightmare company! Corporate Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre.
Goodfellas Tommy Death, Articles F