Reddit and its partners use cookies and similar technologies to provide you with a better experience. I placed my order back on 6/7, everything was showing as going fine with my order but I just received (within the last hour) an email "Your Order is on Hold": Dear Valued Customer, Your order is scheduled to be processed. It is a system issue on Verizons end so they unfortunately cant do anything to fix it. Anyone has similar experience with me? Its obvious Verizon has lost control over the process. 653. NEW YORK - Even if the strike at Verizon Communications is resolved this weekend, Dr. James Murray will . Press and hold the power switch until you see the power settings. Maybe thats whats going on? Twice, in fact. When you sign up for a new Verizon account, youll be asked to verify your identity. I ordered my yesterday, 9/12 iPhone 6 Gold 64gb around 2:55 am, received confirmation at 3:01 am. This is to ensure that youre able to pay for the service and wont default on your payments. Please check your Private Messenger Inbox for a message from a Verizon Support agent. I have the same issue it says the order is on hold (Order for iPhone 13 pro graphite 128gb) because of payment. Now, I get the same response a BC1040 gets "Max Order Read Attempt Reached"I was on the phone again today for OVER 2 HOURS! The post goes on to say that if an order is placed on hold, the customer will receive an email from Verizon explaining the situation and how to resolve it. Normally just a credit check, and deposit required for those who have no credit or little credit. - Back up the original sizes of your photos and videos (with no . Stores your username on this computer. He sent a link and I entered pmt info again. You must log in or register to reply here. The app keeps telling me to "take action": "To process your order, we need you to take action. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Amex hasn't flagged it and Verizon says to check my email, but the only emails I have so far are the order confirmation and steps for trade in. Second, if youre ordering a new phone or tablet, Verizon needs to make sure its in stock before it can ship out your order. Press and hold the power switch to turn your device back on. Thanks, everyone, for your helpful responses! If youve ever placed an online order only to receive a notification that your order is on hold, you know how frustrating it can be. Thanks for the info. Verizon customer now for 17 years but just about to end! *Robert" By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The same thing is happening to me what should I do. And guess what?!! I already see the sales tax charged on my card, and I have also changed the card on file and enrolled in autopayment just in case. Hold messages can help you communicate better with customers. On-hold music can help reduce hang-ups, especially during long waiting periods. I am moving within this upcoming week, and I am worried that I will not have internet access. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. If you need to speak with a customer service representative at Verizon, the best way to do so is by calling their customer service number. From the top of the page, hover over Support and then click Order Status. 10-28-2022 06:35 PM. Placed an iPhone 13 order, selected the 24 months with trade-in, however it shows 30 months after everything. It may not display this or other websites correctly. If this is the case, simply contact customer service and theyll help sort things out for you. Save my name, email, and website in this browser for the next time I comment. Go to verizonwireless.com and log in to My Verizon. Best Answer: Yes, you can see your husband's text messages on Verizon. and our According to Reddit users, this is because Verizon is currently experiencing a system-wide outage. The post starts off by explaining that a customers Verizon order may be put on hold for a number of reasons. This can happen if you moved recently or if youre using a P.O. If you can't pick it up the first day, they will hold it for an additional 2-days after, before it cancels! Place your order online or on the app for pickup. However, most of these issues can be easily resolved by contacting customer service or by providing additional information/clarification to them. The funny thing is how does a company like Verizon which provides wireless and internet services not have the proper software to handle all payments and verifications properly. I can customize whether I want pictures, videos, contacts, notepad notes, screenshots, etc. Re: Fios order on hold, moving very soon. Additionally, it is always helpful to have any relevant account or reference numbers on hand when speaking with customer service in order to expedite the process. i dont know what you had to upload? Get up to $500 when you. It went through finally, took 4 days to talk to a good customer rep who knows his stuff and helped me out! Stores . Plus, get iPhone 13, on us. This never happened. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Will Messages Deliver After Airplane Mode. Started and stopped a couple of times. Response times may vary and may be delayed at this time. Put your S4 SCH-I545 into Download/Odin mode: hold Volume Down+Home+Power buttons together for 2-3 seconds until you see a warning screen with a yellow triangle. Thank you for being a Verizon customer! The Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011). This number is available 24 hours a day, 7 days a week and can be reached by dialing 1-800-922-0204. 2. I engaged with the rep through chat since the phone wouldn't connect to a live human being. No more on hold, And I got shipping info right after. It still says on hold after doing all that. Download the My Verizon app. bloomberg 111 63 r/ATT They have assured me the order is fine multiple times but I have same issue after needing to reorder to change color choice. I uploaded all relevant documents when I ordered Fios two weeks ago. Just got my shipment confirmation for my order! Thank you! Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Nope, the T&C bar is gone. With a little help, you should be able to get your order moving again in no time! This means that orders placed through the website or app are not being processed. Thanks again. I have been purchasing my iPhones from Apple. I had to redo an order initially because my order was cancelled; because of not accepting terms and conditions in time. That rep stated that my trade in is processed and to disregard the email and that phones won't ship out until 15 October. oxnard hazardous waste disposal Scramble Words is a word-making game . This is to protect both Verizon and the customer from unauthorized charges. Correct answers are available for this post. It would not allow me to put in my credit card information for three different cards, it told me I needed to call support. Shout out to Silvester, you deserve a raise!! To get your order moving again, simply follow the instructions in the notice you received and provide the requested information to the seller. Cookie Notice From here, youll be able to see if your order has shipped, is in progress, or if there are any issues with it. Once youve provided this information, Verizon will verify your identity and give you access to your new account. The only thing we could think of is that I hadn't bought a phone through Verizon for many years (probably at least 10). Forgot info. During a transfer of the call to ESCALATE CUSTOMER CARE, I was DISCONNECTED. Was wondering if the issue is that I have my credit reporting services locked - but I've been a Verizon customer for decades so doubt that's the reason. Overall, there are a few different reasons why your Verizon order might be pending. Do I tell them my phone number or will they send me a code to verify my number. 0 Released; Jun 1, 2022 TWRP 3. You may also be asked to provide a government-issued ID, like a drivers license or passport. Verizon lost its Network Superiority and now in 3rd Year of Below Industry Growth, going from 1st to 3rd in mobile customer gains, after bungling its 5G rollout. And when I did the reorder they did not add any trade-ins. Edited to say: I see now that the attempted order and $110 charge to my Amex yesterday is still pending along with my charge today. Last night I started a line with Verizon and ordered a used phone through them. What is the best way to take action? 3-inch touch screen on this Googl. Keep me informed what you find out if you could and I'll do the same. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. I was told to expect my iPhone 14 Pro Max 512gb Space Black to ship after October 21. Press question mark to learn the rest of the keyboard shortcuts. I preordered on 9/9 and was originally told estimated delivery date of 9/23. You must be signed in to access this part of the community. One reason why your Verizon order may be pending is that they are waiting for a response from your bank. What is the best way to take action? Go to verizonwireless.com and log in to My Verizon. Just ordered the iPhone 13 pro and charged my up front cost to my amex (which shows as pending). "@Harriszilla I don't recommend cancelling an order if the promotion on it has expired, or is not able to be claimed again. This can be done by providing some personal information, like your name and date of birth. Visit the store Head to the store and pick up your order from your selected pickup method below. Youll likely need a copy of your id and a utility bill(gas/electric). My original ship date was 10/22 doubt it will be shipping by then. On the next page, enter your order number (this can be found in your confirmation email) and your billing zip code, then click Check Order Status.