We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. Room was a nice surprise- nice size, comfortable beds and chair. Basically got one night free with purchase of one night compared to other Hotels in same area. Breakfast was top notch. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. All of which have experienced no problems. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. I love the quiet calm vibe. Its a bit old and outdated, the rooms were a bit dusty. When I checked in I paid in advance for a one week stay at a special winter rate. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included We went back to the area for spring break and decided to stay there again because of the location and price. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Oh, & rooms were almost sound proof! This is not a rash, these are bites! Built in 2017 as an exclusive couples romantic getaway. Weird. Cancellation and prepayment policies vary according to accommodations type. The bathroom had poop on the toilet when we checked in. Your contribution should be yours. Also the heater in my room didnt work I had to use a portable heater to heat the room. All rights reserved. Called back immediately to report and the GM called back fe. Buffett had a little bit of everything., The room was very nice, clean and in great condition. Friendly and informative front staff. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews The hotel is clean, the pool is great, and all the little extras make it a great place for families. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Lift up each headboard an lay it on the bed. Always keep luggage off the bed and store it in a closet or other area, far away from your bedroom. This is the version of our website addressed to speakers of English in the United States. If you stayed at this property through Booking.com, you can write a review. They'll have to be paid for separately during your stay. Liked: Cleanliness, amenities, property conditions & facilities. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The bathroom had poop on the toilet when we checked in. Free public parking is available at a location nearby (reservation is not needed). The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates Freeland admits it's work that can make your skin crawl. We went back to the area for spring break and decided to stay there again because of the location and price. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Food was outstanding! I'm seeing where it says both? Restaurant is good. Kids will love the heated pool. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Youll never stay anywhere like for the price. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Prices are the average nightly price provided by our partners and may not include all taxes and fees. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. The Hotel has a regular pest control program in place. Respect the privacy of others. Want a great night's sleep? They also have very strict protocol on handling complaints such as this. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The room was large, 900 TV channels and reception area inviting. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. Disliked: Cleanliness, amenities, property conditions & facilities. Very tranquil atrium area. Pizza, Good inexpensive place to stay with a very good staff. Stayed at this location for 4 nights (1/13/20 - 1/17/20) and ended up with multiple bedbug bites all over my shoulder, legs and extremities. Location off highway was amazingly easy. Amazingly clean. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. This hotel exceeded our expectations. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. We were told there was a hot tub at the hotel - there was not one. Omlet station was great the rest of the food cold and old. Couples in particular like the location they rated it 9.0 for a two-person trip. Try again. Take US Highway 24 to Interstate 25 North, Exit 150 North Academy Boulevard, stay in the far right lane, the Best Western the Academy Hotel is the first drive on the right. Only a customer who booked through Booking.com and stayed at a specific property can write a review. You may either dine in the restaurant or take your breakfast to go back to your room. There's nothing I didn't like. Please note that all Special Requests are subject to availability and additional charges may apply. The Academy Hotel 719-598-5770 8110 N Academy Blvd Colorado Springs CO 80920 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Icon Color & Report Disclaimer File a new bed bug report at this location if the writer is claiming to be someone else). THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. Sign up and we'll send the best deals to you. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Frequent visitors over many years and always pleased. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. The place was super clean. The facility was a great experience for the modest price. Welcome to our newly updated hotel. Indoor swimming pool. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Offering a varied menu featuring fresh American Cuisine in a casual atmosphere, Falcons Bar & Grill is located at Colorado Springs Academy Hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. "They don't care what your wallet looks like, or what your car you drive. Seafood, We've sent you an email so you can confirm your subscription. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Top Rated Breakfast included 2022 Best Western Plus Peak Vista Inn & Suites View Hotel 2,477 reviews 0.1 miles from Fairfield Inn & Suites Colorado Springs Air Force Academy Free Wifi Free parking Special offer Visit hotel website Breakfast included We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs Yeah right! I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. I really didn't know about bed bugs at the time. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. I really didn't know about bed bugs at the time. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! 2023 Expedia, Inc., an Expedia Group company. Arrive: 03-01-2023 . 2015 The Academy Hotel, Inc. All rights reserved. Breakfast was above expectations, and the restaurant was on point. We all have bed bug bites all over us and they are very uncomfortable! Reviews are most valuable when they are original and unbiased. And it can happen anywhere. Please enter the dates of your stay and check what conditions apply to your preferred room. Top notch guest services., The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice, All staff members were amazing! A business center with fax and photocopying services is available. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. (Click on the Red Icon to view detailed bed bug reports.) This service may contain translations powered by Google. One of the best places I have ever stayed. I was not told that the rooms all along the hallway we being renovated. Staff was friendly. Is the indoor pool heated all year round? The pool was nice and warm Copyright 2020 Scripps Media, Inc. All rights reserved. Rooms are clean and nice but not sound proof. Great breakfast, great staff , overall a great experience. Room had some leaking issues at sink but was still very clean and fresh. Error: This is a great hotel. All of which have experienced no problems. The pool was nice and warm Unfortunately, he was the only one during our stay there that was friendly. Yeah right! NEVER again! Great value! So what can you do to guard against bringing these bugs home with you the next time you travel? Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". We stayed at this hotel last summer, June 2010, and left with some bites on us all. Room 238 had bedbugs. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. I have never received such terrible treatment in my life!! But this would have been bearable had the staff not been downright snotty and rude. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. A chef was available to make made to order eggs/omelets! I then contacted the BBB. We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Guests are required to show a photo ID and credit card upon check-in. This was for the price a grand slam! The room was not very clean. COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. Something went wrong please try again later. 1602 out of 2735 reviews" ", Rating 8 - Good. For convenience, each room includes a refrigerator and a microwave. The bathroom had poop on the toilet when we checked in. Steakhouse, American, Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. There was a line for waffles in the morning only to find out one of the waffle makers had died. Rooms hallways ,pool area, dinning area. Very nice staff EVERYONE!! Such a treat! Beautiful property! Was not really expecting housekeeping but they did come during our 3 day stay. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. The breakfast was excellent and free but the staff during breakfast was totally rude. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. When I checked in I paid in advance for a one week stay at a special winter rate. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Great value!, Approximate prices in EUR for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. On Mar 24 2011 Well. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. It seems that communication was lacking in your case, I apologize. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. language, whether its just a rating or contains comments as well, etc.). I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. We even got an upgrade to our room witch was AWESOME!!! Please see our partners for more details. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America They also have very strict protocol on handling complaints such as this. Copyright 19962023 We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Needs a deep cleaning. Thanks! If you booked through us and want to leave a review, please sign in first. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. We have more than 70 million property reviews, all from real, verified guests. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. - Terms of use - Privacy - Disclaimer. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. "We've done $2.5 Million homes. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. If the staff was better, the hotel would be an excellent place to stay. Grill/BBQ, Open for: The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos We checked into the hotel and the person at the counter was very friendly and personable. Mountain View was decent but not sure its worth the up charge. check in was super easy. I liked the amazing breakfast! The place was very cute and cozy. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Top notch guest services. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. Server was very nice as well. "One call per month and I was pretty happy. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. There is nothing classy about the way this staff treats it's guests. This is not a rash, these are bites! Guests submit their subscores and their overall scores independently theres no direct link between them. (Click on the Red Icon to view detailed bed bug reports. They're also applicable regardless of the comment's tone. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Food was outstanding! All content should be genuine and unique to the guest. The breakfast was excellent and free but the staff during breakfast was totally rude. We also missed the free breakfast because it ended at 9am. Though the lobby is lovely don't let it fool you! Comfortable bed, quiet, excellent breakfast! The phone in our room did not work so we could not call the front desk to let them know we needed certain items. I really didn't know about bed bugs at the time. NEVER again! Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I would recommend it if you can handle the unfriendliness of the staff. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We stayed here with our two kids. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. I never swim with my kids because I hate cold water and was able to swim with them for hours. - Terms of use - Privacy - Disclaimer. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Tasted delicious and the staff was friendly, hard working and good at their jobs. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. This is not a rash, these are bites! They have a wonderful breakfast bar. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Overall, still comfortable and friendly service. Tenants and landlords - bed bugs in residential premises. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Location off highway was amazingly easy. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. Select dates to see this property's availability and prices, Food: "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Great place to stay, great location and awesome breakfast!! Now the cons. I would recommend it if you can handle the unfriendliness of the staff. Booked this on a major travel site for an incredibly low price. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The following reports are from third party sources. You can sort and/or filter them by time of year, review score, and more. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Right now bedbugs are a problem here at home in Colorado and in all 50 states. Surprisingly good place with an interesting main lobby / restaurant area. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . The Academy Hotel | 8110 N. Academy Blvd. The indoor pool was great, the bed's were comfortable. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. We enjoyed the warm indoor pool and the breakfast options. The manager told us they did not have bed bugs and we probably had an allergicRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Loved the breakfast! In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The Academy Hotel is independently owned and operated. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. This hotel was highly-rated for its very comfy beds. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. great breakfast and restaurant and the pool is our favorite the decorations are amazing, Loved the breakfast! The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc.