NEW STORE HOURS: This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. (Top 10 Reasons), Can You Return Paint At Lowes? This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. Keycode expiration dates can be found in the disclaimer section of each and every email. Please tell us your preference by contacting Customer Service. You may exchange your fish for another fish of the same type or a different type. We strive at this location to be the very best all around pet store in the Seattle metro area. We are considered one of the top rated saltwater aquarium stores in WA. But of course, with certain terms and conditions. Out of the 2-week return duration? You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Any deviation from these criteria may result in a restocking fee. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. PetSmart fish policy can assist you if you need to return your stray animal pet. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. For live fish and invertebrates, returns and refunds arent offered. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. Customers must also make the exchange within two weeks of the onset transaction. Naturalize your Freshwater tank with Live Plants. We must be notified within two days of the orders arrival to insure proper handling of your claim. Small Animals and Fury friends for any and all level of care. Due to the nature of the closeout business, we often receive items in limited quantities. You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. Requests for item exchange using the traditional method will be subject to availability. Must ship via truck within the 48 contiguous U.S. only. Keep them active with hamster wheels and run-a-bout balls. You can only return it, and the refund will be processed after approving the request. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. Home - PetSmart - PetSmart Fish Return Policy. If your fish is sick, it may not show symptoms for several days. Sometimes when you buy a pet from PetSmart, things just dont work out. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. (2023 Updated), Does Kroger Take Apple Pay? Any exclusions pertaining to an offer will be listed on each keycode email. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. Come check out our great selection of these and other bird supplies to optimize the birds health. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. Sierra Fish & Pets was originally opened in 1972 under the previous name . Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. It also allows you to buy many varieties of live fish from its stores. (2023 Updated), Why Is Chilean Sea Bass So Expensive? If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. Small pets like Gerbils, Rodents,and varieties. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Train them with harnesses, head collars, and muzzles. Cat After 60 days, any unused credit will refund to the original method of payment. They only allow returns for those fish purchased from them. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. Save my name, email, and website in this browser for the next time I comment. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Hence, they ask for purchase receipts. Small Animals and Fury friends for any lifestyle and level of care. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. This box shows you an itemized display of the discounts applied to each item and the price breakdown. Email this Business. The company strictly bans mailing them back dead fish. You can return any unwanted fish to PetSmart. Developed with By Tripster Developers . We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Enjoy an aquarium without lifting a finger. For security reasons, we keep a separate database to store web registrations. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Just because you get our email/catalogs, doesn't mean you are registered for an account. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. If the fish is sick, you can exchange it for a healthy one. Although fish are small, they can hold a big place in the heart of their owners. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. When you bring a fish home from a pet store, you dont bring it with an intention to return. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. During this time, it could be spreading its illness to other fish in your tank. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. They also make the return easier by initiating a refund or exchange, according to your preference. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. Avoid using tap water since it may be harmed by it. Save. Due to varying international restrictions, Sierra cannot ship food i.e. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. We are considered one of the top rated saltwater aquarium stores in WA. Only one (1) keycode can be applied to an order. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. The email will contain track package button(s), order details, and your tracking number(s). The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. If signed into your account, click on the track package button(s) to see the status of your order. We base the cost on your total order amount. Why Is Mediterranean Food So Expensive? PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. Choose a category to quickly find the help you need. Shop for your canine companion here. We carry a great selection of bird foods and necessary supplies for your feathered friend. Amazing Love The Birds and Baby Water Dragon. During this time, you can exchange the fish or request a refund for the value of the fish. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. If your fish doesnt work out for some reason, you might not want to keep it. By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. Print your return label then select the Process My Refund option on the final page of the process. We remind all our customers of our Air Rifle Policy, which remains in effect. We welcome you and youre pets to our family. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. If an "almost gone" label appears next to an item, the sell-out risk is very high. (10 Reasons), Why Is Waffle House So Expensive? Directions. What Is The Fish Return Policy at Petsmart? While this is clearly stated in the return policy, it may come down to each store. Any item not meeting the condition standards of this policy will be returned at the customers expense. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. No, Petsmart does not accept the return for fish bought from other stores. PetSmart tests water for free and will be able to tell you what is safe and what isnt. They can also get sick when they come in contact with other fish that are kept in the same tank as them. Please call 1-888-THAT-PET for assistance. Required fields are marked *. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. (2023 Updated), Does DoorDash Pay For Gas? Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. Any item not meeting the condition standards of this policy will be returned at the customer's expense. All of our made for a major retailer/brand items offer significant savings off their original retail price. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. Finding Out What They Are Selling At Their Stores! A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. If one of your fish falls ill, you can place it in a tank. Policy. You should bring back this fish to the pet store as soon as possible. If the gills are not moving, the fish is no longer moving and might be dead. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. (Updated 2023), What Time Does McDonalds Open? When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. Sunday 11am - 5pm. Have a good and lengthy life with your pet! Get any bird the correct bird foods or treat stick. Ellisha has been a freelance writer for over 15 years. PetSmart does have a warranty on their live fish. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. We . If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. (Updated 2023), Why Are Diamonds So Expensive? The sale of air rifles is restricted by some federal, state and local laws. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. If you are ready to provide your pets with the very best in pet care, then Sierra Fish & Pets is your one stop shop for ALL your pets needs. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. PetSmart can test your water to find out what kind of problems you may have. No. Check out our selection of lighting and decor that can change to look of any aquarium. Bicycles should be reassembled by a qualified bicycle mechanic. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. However, not all pet stores offer a return policy. 11AM-7PM Mon-Fri If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. There have been few complaints about some stores not accepting returns. Best place to get your animal needs met and she employs all the young adults around here. We are unable to accept returns on clearance items. C.O.D. During the checkout process, a list of the items in your online shopping cart will be displayed. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. Yes, you can. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. Within the 48 U.S., complete the online returns process. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. For this information, you may have to find out from your nearest Petco store locally. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. If you are not completely satisfied, please contact a Customer Service Representative. Awesome Local pet and fish store. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. See our International return policy.) If a discount is applied to an item you will see Discount Details near the item. If you are interested in meeting a specific dog, please contact us in advance to find out if. Not eligible for special shipping offers. Treat your small parrot with a new bird toy, playpen, or snuggle sack. You must have a receipt for the fish, and you must return it to the same store where you purchased it. We are unable to accept returns on clearance items. (425) 226-3215. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. The answer is simple. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Yes. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. Most people buy a fish with big plans for it. Sierra has decided not to sell air rifles on-line. It depends from store to store. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. We . Get Sierra Fish & Pets can be contacted at (425) 226-3215. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. You may choose to take a refund during the online process. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. We carry the best bird foods, supplies, and cages for your feathered friend. No, Petco does not allow a return for those fish that you buy from other stores. Must ship Standard Ground within the 48 contiguous U.S. only. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. We understand that there are some exceptions. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Adopt and shop all your cat foods plus toys and treats. We strive to be the very best all around pet store in the Seattle and South King County . However, like humans, it is important to remember that pets sometimes have health problems. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Yes, you can. (2023 Updated), Does Taco Bell Have Salads? This will help them figure out which other fish may be a better fit for your tank or your preferences. Small Animals and Fury friends for any and all level of care. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive.
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